Hybrid opportunity at
ZopaB2B Fraud Specialist
Zopa Bank, established as a peer-to-peer lender in 2005 before launching as a bank in 2020, seeks a B2B Fraud Specialist to join its London office…
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About This Role
Zopa Bank, established as a peer-to-peer lender in 2005 before launching as a bank in 2020, seeks a B2B Fraud Specialist to join its London office on a hybrid schedule. This position requires working from the London office two to three days a week and offers the option to work from abroad for up to 120 days a year. In this role, the selected professional will protect the organization and…
Job Description
Zopa Bank, established as a peer-to-peer lender in 2005 before launching as a bank in 2020, seeks a B2B Fraud Specialist to join its London office on a hybrid schedule. This position requires working from the London office two to three days a week and offers the option to work from abroad for up to 120 days a year.
In this role, the selected professional will protect the organization and its clientele from fraud risks across the partner portfolio, concentrating on point-of-sale merchants, auto dealers, and other B2B partners. Responsibilities include analyzing unusual shifts in behavior, shaping preventative controls, managing a multi-million-pound budget line, and collaborating with Risk, Analytics, Commercial, Fraud Operations, and Account Management departments.
This position suits individuals who embrace unconventional challenges, think differently, and possess experience in fraud risk within B2B environments, payments, asset finance, or merchant processing. Ideal candidates demonstrate strong investigative capabilities, familiarity with data and Tableau dashboards, and the ability to articulate risk pragmatically to various stakeholders.
Responsibilities
- Investigate monitoring alerts, unusual partner activity, and performance changes using transactional data, customer reports, and company information
- Formulate well-reasoned recommendations and evidence requirements regarding potential fraud risks
- Collaborate with Account Management, Fraud Operations, and analysts to test hypotheses and determine next steps
- Support decisions surrounding enhanced due diligence, trading terms, monitoring requirements, friction, and partner offboarding
- Design, document, and improve procedures for partner risk assessments, escalation, and ongoing monitoring
- Utilize data and dashboards to spot unusual patterns and emerging typologies
- Contribute to management information development to communicate trends and risks to senior stakeholders
- Collaborate with Data, Technology, and external providers to enhance tools, third-party solutions, and data sources
- Keep abreast of B2B fraud trends to assist colleagues in strengthening portfolio controls
Requirements
- Experience of fraud risk within payments, merchant processing, asset finance, or another B2B environment
- Background gained as a fraud underwriter, fraud strategy manager, fraud analyst, or second-line policy specialist
- Strong investigative skills with the ability to spot inconsistencies across information sources
- Confidence using data and Tableau dashboards to investigate trends and identify unusual patterns
- Ability to explain fraud risk clearly to technical and non-technical stakeholders
- Practical approach to risk decisions and investigations
Qualifications
- First-line fraud, risk, or operational experience
- Experience working with auto dealers, retailers, introducers, merchants, or other third-party partner networks
- Comfort using SQL to extract data or build monitoring scripts
- Experience designing fraud controls, monitoring rules, or operational processes
- Understanding of the trade-offs between commercial growth, risk appetite, and customer outcomes
Core Skills
Benefits
- Option of working from abroad for up to 120 days a year
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This role is based in London with a hybrid schedule requiring attendance at the London office 2 to 3 days a week.
What is the employment type?
The posting specifies a full-time employment type.
What is the salary for this position?
The posting does not specify a salary.
Can I work from abroad?
Yes, employees have the option of working from abroad for up to 120 days a year, subject to having the right to work in the chosen country.
Sample Interview Questions
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