Remote opportunity at
ClipboardBilling Representative
Clipboard is seeking a Billing Representative for a full-time, 100% remote position. Founded in 2016 and profitable since 2022, the employer operates a marketplace platform connecting…
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About This Role
Clipboard is seeking a Billing Representative for a full-time, 100% remote position. Founded in 2016 and profitable since 2022, the employer operates a marketplace platform connecting healthcare professionals with care facilities across the United States. As a leader in long-term care staffing with ongoing expansion into hospitals and home health, the organization is growing its team to maintain smooth cash flow and financial operations. In this role, the Billing Representative…
Job Description
Clipboard is seeking a Billing Representative for a full-time, 100% remote position. Founded in 2016 and profitable since 2022, the employer operates a marketplace platform connecting healthcare professionals with care facilities across the United States. As a leader in long-term care staffing with ongoing expansion into hospitals and home health, the organization is growing its team to maintain smooth cash flow and financial operations.
In this role, the Billing Representative operates within the Collections team to ensure that healthcare facilities settle their invoices promptly. Daily tasks involve contacting accounts payable representatives and facility administrators via phone and email to track outstanding debts, secure payment commitments, and guide clients through billing and net terms. The position requires cross-functional coordination with sales, customer support, and dispute teams to investigate root causes of delayed payments and remove obstacles.
The position suits individuals who possess strong negotiation abilities, solid judgment during live client interactions, and comfort with basic data calculations for payment plans. Candidates must meet specific technical criteria, including a reliable personal computer running Windows or macOS, a wired internet connection of at least 20 Mbps, a wired headset, and a quiet workspace. The selection process evaluates practical problem-solving skills rather than formal credentials, featuring an initial questionnaire, a collections case study, and simulation interviews.
Responsibilities
- Track accounts to spot overdue debts
- Contact accounts payable representatives and facility administrators by phone and email regarding unpaid bills and upcoming due dates
- Establish relationships with workplaces by outlining billing policies and dispute terms
- Determine the underlying causes of unpaid invoices and address billing inquiries
- Provide status reports on accounts receivable and collections progress
- Isolate high-risk accounts and formulate SMART action strategies
Requirements
- Clear verbal and written communication skills
- High attention to detail
- Openness to feedback and high coachability
- Solid grasp of math and data for calculating payment plan installments
- Ability to build relationships with customers
- Sound judgment in customer-facing decisions and live interactions
- Negotiation skills
- Reliable laptop or desktop computer running Windows or macOS (Chromebooks and Linux operating systems are excluded)
- Wired internet connection with a minimum speed of 20 Mbps
- Wired headset for communication
- Quiet, distraction-free workspace
- Stable power and internet connectivity
Qualifications
- Experience with the Google Drive suite
- Experience with Slack
- Experience with Salesforce
- Experience with soft phone software such as Amazon Connect
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a 100% remote position where you can work from anywhere in the world.
What is the employment type?
The role is full-time.
What are the degree requirements for this job?
There is no specific degree required for this role; the employer evaluates candidates based on real-world problem-solving ability rather than credentials.
What technical equipment is required?
You must have a reliable laptop or desktop running Windows or macOS, a wired internet connection of at least 20 Mbps, a wired headset, and a quiet, distraction-free workspace.
What is the salary for this position?
The posting does not specify a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
