Opportunity at
MercuryBusiness Continuity Management Lead
Mercury is seeking a Business Continuity Management Lead to establish and manage an enterprise-wide continuity program as the company prepares to transition into a bank. Operating…
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About This Role
Mercury is seeking a Business Continuity Management Lead to establish and manage an enterprise-wide continuity program as the company prepares to transition into a bank. Operating within the Risk team and reporting directly to the Chief Risk Officer and senior leadership, this position requires a hands-on approach to designing practical standards, establishing clear accountability, and creating tested capabilities to protect critical services. The ideal professional will combine resilience expertise with…
Job Description
Mercury is seeking a Business Continuity Management Lead to establish and manage an enterprise-wide continuity program as the company prepares to transition into a bank. Operating within the Risk team and reporting directly to the Chief Risk Officer and senior leadership, this position requires a hands-on approach to designing practical standards, establishing clear accountability, and creating tested capabilities to protect critical services. The ideal professional will combine resilience expertise with pragmatic judgment to build a scalable program that coordinates effectively with Engineering, Operations, Product, Information Security, Legal, Compliance, and business units.
During the initial phase, the professional will directly facilitate business impact analyses, formulate recovery strategies, conduct simulations, and address remediation items. Responsibilities encompass owning the enterprise framework, coordinating technology disaster recovery, embedding resilience into new products, and building a growing team of analysts. Candidates should possess extensive expertise in business continuity, operational resilience, or disaster recovery within heavily regulated sectors or financial institutions, alongside strong leadership capabilities.
Responsibilities
- Develop and deploy Mercury's enterprise business continuity framework, governance model, policies, and roadmap.
- Collaborate with business leaders to pinpoint critical operations, execute impact analyses, and document dependencies across personnel, facilities, technology, and vendors.
- Determine recovery time objectives and recovery point objectives alongside operational and technical stakeholders.
- Design and execute a risk-based testing program ranging from tabletop drills to comprehensive recovery simulations.
- Coordinate business continuity efforts with technology disaster recovery, incident response, and crisis management functions.
- Partner with vendor oversight teams to evaluate critical third-party provider recovery capabilities and concentration risks.
- Recruit, mentor, and expand a team of business continuity analysts over the coming year.
- Deliver specialized training across the organization to foster awareness of continuity duties.
Requirements
- Ten or more years of professional experience in business continuity management, disaster recovery, operational resilience, or a related field within financial institutions, fintech, technology, or regulated industries.
- Demonstrated background in developing or significantly upgrading an enterprise business continuity program encompassing governance, execution, testing, and reporting.
- Proficiency in business impact analysis, dependency mapping, critical service identification, and recovery objective formulation.
- Demonstrated capability to craft actionable continuity plans and execute drills that validate recovery assumptions.
- Technical familiarity sufficient to collaborate with engineering teams on cloud infrastructure, system dependencies, and data recovery.
- Familiarity with third-party risk management principles including critical vendor recovery evaluations.
- Prior experience leading a team of business continuity analysts.
Qualifications
- Familiarity with banking supervisory expectations concerning business continuity and operational resilience.
- Experience working in a company-building or bank-building environment.
- Knowledge of established continuity frameworks such as ISO 22301 and specialized tooling for exercise and plan management.
- Professional credentials such as Certified Business Continuity Professional (CBCP) or Member of the Business Continuity Institute (MBCI).
Core Skills
Benefits
- Base salary compensation
- Equity including stock options or restricted stock units
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Business Continuity Management Lead position?
For US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area, the base salary ranges from $163,000 to $203,800 USD. For US employees outside those specified regions, the base salary ranges from $146,700 to $183,400 USD. Canadian employees have a range of $154,100 to $192,600 CAD.
What remote work policy applies to this role?
The posting does not specify whether the role is remote, hybrid, or on-site.
What level of experience is required for applicants?
Applicants must have 10 or more years of experience in business continuity management, operational resilience, disaster recovery, or a related discipline within a fintech, financial institution, technology company, or highly regulated environment.
What department does this role belong to?
This position sits within the Risk team at Mercury.
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