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Freshworks

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Freshworks

Business Development Manager

Freshworks is recruiting a Business Development Manager at its London office. The role is on-site and revolves around heavy outbound contact with prospects by phone, email…

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Role Snapshot

Hiring Now
Work arrangement
On-site
Location
London, United Kingdom
Salary
Not specified
Apply by
Not specified
Employment type
Full-time
Experience
Not specified
Published1h ago
Listing Views1
Applications0
Apply BeforeNo deadline

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About This Role

Freshworks is recruiting a Business Development Manager at its London office. The role is on-site and revolves around heavy outbound contact with prospects by phone, email and other channels. The aim is to spark interest, qualify and educate leads, then hand them to the sales organization, helping hit regional revenue goals as an individual contributor. Managing a large lead pipeline means evaluating, ranking and advancing many prospects in parallel, while…

Job Description

Freshworks is recruiting a Business Development Manager at its London office. The role is on-site and revolves around heavy outbound contact with prospects by phone, email and other channels. The aim is to spark interest, qualify and educate leads, then hand them to the sales organization, helping hit regional revenue goals as an individual contributor.

Managing a large lead pipeline means evaluating, ranking and advancing many prospects in parallel, while setting personal targets to beat. The manager collaborates with senior marketing, sales and operations leaders on campaigns, draws on marketing, pre-sales and sales colleagues for support, suggests refinements to internal and external processes, reports pipeline status and forecasts, and becomes a brand ambassador and CRM specialist.

A bachelor's or master's degree is considered helpful. Early experience in selling or business development, or equivalent fast-paced sales work, is preferred, and a cloud software sales background and UK market knowledge are advantages. The ideal candidate learns quickly, takes action, enjoys sales and CRM tools, is warm but persistent with clients, and is a supportive team member. Fluent English is required. Freshworks cannot offer visa sponsorship, so candidates need existing UK work rights. Compensation is not stated in the posting.

Responsibilities

  • Carry out high-volume outbound interactions with prospective customers by phone, email and other channels
  • Qualify leads, educate prospects and connect them with sales teams
  • Build and manage a lead pipeline by ranking and moving many prospects at once
  • Set and meet role-based goals as an individual contributor
  • Design and run campaigns with senior marketing, sales and operations managers
  • Use marketing, pre-sales and sales resources to reach objectives
  • Improve internal and external processes
  • Report on pipeline status and run forecasting exercises
  • Represent the brand and become the team's specialist in service and CRM systems

Requirements

  • Fluency in English
  • Quick to learn, action-driven and enthusiastic about selling, service and CRM software
  • Friendly persistence, goal orientation and strong written and verbal communication
  • Able to work well in a quick, spread-out international team
  • Existing authorization to work in the UK, since visas are not sponsored

Qualifications

  • A bachelor's or master's degree is desirable
  • Early-career selling or business development background, or similar high-pace sales work
  • Selling cloud software is a bonus
  • Experience in the UK market

Core Skills

Benefits

  • Company-funded life and long-term disability insurance
  • Pension scheme
  • Private medical insurance and a health cash plan
  • Learning and reading allowance of up to £1,000 a year
  • Fitness allowance of up to £30 a month
  • Cycle-to-work arrangement
  • Company-funded lunch on office days
  • Employee assistance program for staff and their families
  • 25 days of annual paid time off
  • Discounted tax support services

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Where is the job located?

The role is on-site at the London office.

What is the salary?

The posting does not specify a salary.

What experience is needed?

The posting prefers early experience in selling or business development, plus fluent English. Selling cloud software is a bonus.

Can I get visa sponsorship?

No. The posting says Freshworks cannot offer visa sponsorship, so candidates must already be authorized to work in the UK.

Sample Interview Questions

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Posted by Freshworks

Source: Freshworks

View the original listing ↗

Posted by employer: Sep 2, 2026

Added to Jobsiz: Oct 13, 2026

The description was written by Jobsiz from the employer’s listing. Always check the original listing before applying.

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