Remote opportunity at
ResilienceClaims Specialist
Resilience seeks a Claims Specialist to join its global Claims and Incident Management team on a remote, full-time basis. The company integrates cyber risk management, cybersecurity,…
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About This Role
Resilience seeks a Claims Specialist to join its global Claims and Incident Management team on a remote, full-time basis. The company integrates cyber risk management, cybersecurity, and cyber insurance into unified solutions tailored for middle-market and large organizations. Founded in 2016 by military, intelligence, insurance, and technology experts, Resilience combines a cybersecurity firm, a fintech startup, a data science team, and an MGA focused on Cyber and Tech E&O. In…
Job Description
Resilience seeks a Claims Specialist to join its global Claims and Incident Management team on a remote, full-time basis. The company integrates cyber risk management, cybersecurity, and cyber insurance into unified solutions tailored for middle-market and large organizations. Founded in 2016 by military, intelligence, insurance, and technology experts, Resilience combines a cybersecurity firm, a fintech startup, a data science team, and an MGA focused on Cyber and Tech E&O.
In this role, you will take charge of investigating and administering claims related to Cyber, Technology Errors and Omissions, and Miscellaneous Professional Lines. Your duties will include managing insurance contracts, determining accurate claim reserves, leading negotiations, and overseeing external service providers during incidents to minimize financial losses. Additionally, you will coordinate with internal security, technology, and underwriting departments to provide preventative policyholder services and supply data insights that improve risk selection.
The position is suited for a driven professional with a background in claims handling, advocacy, or cyber insurance. You will work in a fast-paced environment that values transparency, excellence, grit, and humility, collaborating across multiple cross-functional teams to protect company assets and enhance client cyber resilience.
Responsibilities
- Manage daily investigations and administration for Cyber, Technology Errors and Omissions, and Miscellaneous Professional Lines claims
- Recommend accurate claim reserves utilizing expertise in insurance contracts
- Conduct negotiations and direct external service providers during incidents to reduce financial losses
- Collaborate with internal security and technology teams to deliver proactive incident response and preventative services to policyholders
- Maintain detailed file documentation and share data and analytics feedback with the underwriting team to refine risk selection
- Communicate clearly with insureds, brokers, vendors, and underwriters
Requirements
- Five years of proven experience in claims advocacy, claims handling, or cyber insurance coverage
- Demonstrated ability to evaluate primary and excess coverage and manage complex cases
- Experience handling third-party claims, specifically in Technology Errors and Omissions and Miscellaneous Professional Lines
Qualifications
- Established connections within the cyber broking, incident response, or cybersecurity sectors
Core Skills
Benefits
- Compensation range of USD 130,000 to 150,000 per year
- Flexible work schedules and flexible paid time off
- Family paid leave
- Paid healthcare for employees
- 401k or pension plan
- Professional development and career advancement opportunities
- Employee referral bonus
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Claims Specialist role?
The salary range for this position is USD 130,000 to 150,000 per year.
Is this position remote?
Yes, the posting lists the remote status as remote.
What level of experience is required?
Candidates must have five years of proven experience in claims handling, claims advocacy, or cyber insurance coverage, along with a demonstrated ability to evaluate primary and excess coverage.
Is a Juris Doctor degree required?
No, a Juris Doctor (JD) degree is not required for this role.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
