Hybrid opportunity at
PointClickCareAccounts Receivable Specialist (1 year contract)
PointClickCare operates a prominent health technology platform that serves over thirty thousand provider organizations within the long-term and post-acute care sectors. Recognized by Forbes as a…
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About This Role
PointClickCare operates a prominent health technology platform that serves over thirty thousand provider organizations within the long-term and post-acute care sectors. Recognized by Forbes as a leading private cloud company, the organization relies on an extensive network of integrated partners and reinvests heavily in research and development to drive innovation in healthcare. The enterprise currently seeks an Accounts Receivable Specialist to join the team on a one-year contract. Reporting directly…
Job Description
PointClickCare operates a prominent health technology platform that serves over thirty thousand provider organizations within the long-term and post-acute care sectors. Recognized by Forbes as a leading private cloud company, the organization relies on an extensive network of integrated partners and reinvests heavily in research and development to drive innovation in healthcare. The enterprise currently seeks an Accounts Receivable Specialist to join the team on a one-year contract.
Reporting directly to the Accounts Receivable Team Lead, this hybrid position involves managing a diverse portfolio of customer accounts to secure timely collection of past-due balances. The professional chosen for this role will engage in daily reconciliation tasks, handle client invoicing inquiries, and collaborate closely with internal departments. This opportunity is well-suited for a detail-oriented finance professional who possesses strong communication abilities and thrives in a fast-paced setting.
Responsibilities
- Manage collection activities for a mixed portfolio of customer accounts including addressing payment inquiries, invoicing issues, and collections actions
- Maintain up-to-date and accurate customer records detailing all relevant correspondence and provide status updates to management
- Communicate directly with clients regarding account reconciliations and overdue balances
- Identify and resolve billing discrepancies through research and routine account reconciliation
- Prepare monthly account analyses and breakdowns as requested by management and customers
- Compile and distribute invoice copies, credit notes, and unapplied payment information
- Coordinate monthly pre-authorized payment schedules with clients and the payments team
- Take part in conference calls with customers and internal colleagues to support the recovery of overdue invoices
Requirements
- Hold either a bachelor degree in accounting or possess a minimum of three years of accounts receivable processing experience
- Demonstrate fluency and practical use of AI tools including M365 Copilot
- Exercise a high standard of moral judgment when managing monetary transactions and confidential data
- Utilize effective negotiation, diplomacy, and conflict resolution skills during payment discussions
- Exhibit strong attention to detail and a high degree of accuracy when completing reconciliations
- Communicate clearly and effectively in both written and verbal formats
- Work collaboratively as part of a team within a cross-functional environment
- Apply sound analytical thinking, planning, execution, and prioritization abilities
- Maintain strong computer proficiency with working knowledge of Microsoft Word and Excel
- Commit to adhering to all company information security policies and procedures
Qualifications
- Practical understanding of the United States healthcare system
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and duration for this role?
This is a one-year contract position.
What is the remote work policy for this position?
The role is structured as a hybrid position, which requires residing within a commutable distance to the specified office location and attending periodic in-office events with your team.
What experience or education is required to apply?
Applicants must have either a bachelor degree in accounting or at least three years of experience processing accounts receivable.
Does the posting specify the salary for this position?
No, the job posting does not specify the salary.
Sample Interview Questions
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