Remote opportunity at
Clover HealthClinical Field Scheduling & Logistics Specialist
Clover Health operates as a health insurance company that utilizes analytics and software to deliver personalized in-home primary care, annual wellness checks, supportive services, and behavioral…
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About This Role
Clover Health operates as a health insurance company that utilizes analytics and software to deliver personalized in-home primary care, annual wellness checks, supportive services, and behavioral healthcare to vulnerable populations. The organization is currently hiring a full-time Clinical Field Scheduling & Logistics Specialist to manage the daily operations and routing of an expanding mobile clinical workforce. This remote position primarily prioritizes applicants based in New Jersey to support regional care…
Job Description
Clover Health operates as a health insurance company that utilizes analytics and software to deliver personalized in-home primary care, annual wellness checks, supportive services, and behavioral healthcare to vulnerable populations. The organization is currently hiring a full-time Clinical Field Scheduling & Logistics Specialist to manage the daily operations and routing of an expanding mobile clinical workforce. This remote position primarily prioritizes applicants based in New Jersey to support regional care coordination.
The person in this role will handle clinician availability, daily assignments for medical assistants and nurse practitioners, and real-time adjustments to itineraries. Responsibilities include resolving scheduling conflicts, processing time-off requests alongside clinical managers, training internal partners on CareLink workflows, and utilizing automation tools to optimize efficiency. Candidates must demonstrate strong organizational capabilities, exceptional attention to detail, and proficiency in navigating regional geography.
Responsibilities
- Manage clinician profiles, availability, service areas, and schedules within CareLink
- Organize scheduling and logistics operations across New Jersey
- Plan and optimize clinician travel routes based on geographic layout and availability
- Identify and correct overbooking, scheduling errors, coverage gaps, and unused capacity
- Handle schedule alterations caused by urgent requests, callouts, and field requirements
- Assign daily tasks for Medical Assistants and Nurse Practitioners
- Collaborate with clinical managers to process schedule updates and time-off requests
- Address real-time scheduling inquiries and resolve operational concerns
- Provide training on CareLink workflows for operational partners and new team members
- Incorporate approved automation and AI tools to reduce manual tasks and improve workflow accuracy
- Maintain process documentation and cross-training for reliable operational coverage
Requirements
- Background in healthcare operations, workforce coordination, field logistics, or scheduling
- Familiarity with New Jersey travel patterns, regional geography, and local differences, or current/former residency in the state
- Practical background using AI or automation tools to enhance business workflows
- Strong organizational skills with the capacity to juggle multiple priorities in a fast-paced environment
- High attention to detail for spotting and fixing operational issues
- Effective communication abilities with leadership, administrative, and clinical teams
- Adaptability to learn new software systems and work within a dynamic setting
Qualifications
- Previous use of CareLink
- Prior exposure to healthcare scheduling
- Familiarity with Google Workspace or Excel
Core Skills
Benefits
- Competitive base salary with equity opportunities
- Performance-based bonus program
- 401k matching
- Regular compensation reviews
- Comprehensive medical, dental, and vision insurance coverage
- Flexible time-off policy
- Monthly company holidays and No-Meeting Fridays
- Remote-first work environment
- Access to mental health resources
- Paid parental leave
- Professional development funding, mentorship, and learning programs
- Employee Stock Purchase Plan for discounted equity
- Home office setup expense reimbursement
- Monthly cell phone and internet stipend
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes, this is a remote position, though the employer is prioritizing candidates based in New Jersey.
What is the salary range for this position?
The estimated base salary for this role ranges from $57,700 to $75,000 per year, with additional compensation including equity opportunities and a performance-based bonus program.
What software experience is preferred for applicants?
Experience with CareLink, Google Workspace, Excel, and healthcare scheduling tools is preferred.
How can an applicant apply for this job?
The posting does not specify alternative application methods beyond the provided online application link.
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