Remote opportunity at
HyperfineClinical Support Specialist - Midwest
Hyperfine is a health technology company recognized for creating the Swoop system, which is the initial FDA-cleared, portable, ultra-low-field magnetic resonance brain imaging device designed for…
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About This Role
Hyperfine is a health technology company recognized for creating the Swoop system, which is the initial FDA-cleared, portable, ultra-low-field magnetic resonance brain imaging device designed for point-of-care diagnostics. The organization is seeking a remote Clinical Support Specialist for the Midwest territory to deliver initial training and ongoing support to physicians, nurses, radiographers, and MRI technologists. This professional will act as a consultant to help medical facilities integrate the portable MR…
Job Description
Hyperfine is a health technology company recognized for creating the Swoop system, which is the initial FDA-cleared, portable, ultra-low-field magnetic resonance brain imaging device designed for point-of-care diagnostics. The organization is seeking a remote Clinical Support Specialist for the Midwest territory to deliver initial training and ongoing support to physicians, nurses, radiographers, and MRI technologists. This professional will act as a consultant to help medical facilities integrate the portable MR technology smoothly into existing clinical workflows and standard operating procedures.
The person in this position will collaborate closely with internal sales, marketing, clinical science, and R&D divisions during sales cycles, product evaluations, and clinical studies. Responsibilities include guiding hospital staff on safe product operation, fostering key account relationships, participating in trade shows, executing software updates, and relaying customer feedback or potential attrition risks back to internal teams. This role suits an organized and self-sufficient clinical professional who possesses deep knowledge of critical care settings and MRI safety standards.
Responsibilities
- Train hospital staff on the safe and effective operation of the Swoop Portable MRI System and adjust clinical workflows to maximize product utilization
- Build and maintain strategic relationships with key personnel within hospital accounts to consult on best practices and use cases
- Partner with internal teams including sales, product, marketing, and clinical sciences to share customer feedback, identify trends, and escalate retention or expansion opportunities
- Support sales cycles by providing technical expertise, participating in demonstrations, and accompanying site visits
- Perform scanner implementations, software and firmware upgrades, and both virtual and on-site training sessions for customers
- Participate in image reviews and case reviews with customer physicians, medical officers, and healthcare staff
- Represent the company and demonstrate products at trade shows, society meetings, and KOL development activities
Requirements
- Registered Technologist with the ARRT and current credentialing in MR or an equivalent designation
- Minimum of three years of experience in clinical MR imaging, or three years in X-ray combined with two years in MRI within a hospital environment
- At least two years of experience operating in clinical applications or providing clinical training
- Familiarity with MRI safety, screening knowledge, contraindications, and MRI sequences and protocols
- Reside within the assigned Midwest territory near a major airport and maintain an automobile for ground travel
- Ability to travel up to 75 percent of the time, including occasional weekend travel
- Authorized to work for any employer in the United States without visa sponsorship now or in the future
Qualifications
- Associate’s degree in Radiology Sciences or a related field
Core Skills
Benefits
- Corporate bonus plan participation
- Equity plan participation
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Clinical Support Specialist role?
The annual base salary for this position is between $100,000 and $120,000. Additionally, the role is eligible to participate in corporate bonus and equity plans.
Is this position remote?
Yes, the role is remote, though the candidate must reside in the assigned Midwest territory near a major airport and have an automobile for ground-based transportation.
How much travel is required for this job?
Travel is required up to 75% of the time both within and outside the territory, which can include occasional weekend travel.
Does Hyperfine provide visa sponsorship?
No, applicants must be authorized to work for any employer in the United States, and the posting states they are unable to provide or assume employment visa sponsorship.
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