Remote opportunity at
HyperfineClinical Support Specialist - Southeast
Hyperfine is seeking a remote Clinical Support Specialist to cover the Southeast territory. In this role, you will act as a consultant to integrate the Swoop…
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About This Role
Hyperfine is seeking a remote Clinical Support Specialist to cover the Southeast territory. In this role, you will act as a consultant to integrate the Swoop Portable MRI System into healthcare facilities and train hospital staff on its safe and effective operation. Hyperfine is a health technology company that created the Swoop system, which is the first FDA-cleared, portable, ultra-low-field magnetic resonance brain imaging device designed for multiple points of…
Job Description
Hyperfine is seeking a remote Clinical Support Specialist to cover the Southeast territory. In this role, you will act as a consultant to integrate the Swoop Portable MRI System into healthcare facilities and train hospital staff on its safe and effective operation. Hyperfine is a health technology company that created the Swoop system, which is the first FDA-cleared, portable, ultra-low-field magnetic resonance brain imaging device designed for multiple points of care.
The position involves working closely with physicians, nurses, radiographers, and MRI technologists to optimize workflows and product utilization. You will collaborate with sales, marketing, clinical science, and research and development teams to support product sales cycles, clinical studies, software upgrades, and customer retention initiatives. The ideal candidate will be hands-on, self-driven, and capable of operating under pressure with strong communication and problem-solving abilities.
This is a full-time remote role with an annual base salary range of $100,000 to $120,000, along with eligibility for corporate bonus and equity plans. The position requires residing in the assigned territory near a major airport and traveling up to 75 percent of the time, including some weekend work.
Responsibilities
- Train hospital staff on the operation and utilization of the Swoop System within clinical environments
- Consult with hospital personnel on best practices, use cases, and workflow integration
- Partner with internal teams to relay customer feedback, identify attrition risks, and support sales cycles
- Perform scanner implementations, software updates, and both virtual and on-site training at customer locations
- Participate in case reviews and image evaluations with customer physicians and medical officers
- Represent the company and demonstrate products at professional trade shows and society meetings
- Support key opinion leader development and clinical research studies
Requirements
- Associate degree in Radiology Sciences or a related field
- Registered Technologist certification through the ARRT with active magnetic resonance credentialing or equivalent
- Minimum of three years of experience in clinical magnetic resonance imaging, or three years in X-ray combined with two years in MRI within a hospital environment
- At least two years of experience in clinical applications or clinical training
- Reside within the assigned territory and live near a major airport with a personal vehicle for ground travel
- Ability to travel up to 75 percent of the time, including occasional weekend travel
- Authorized to work for any employer in the United States without visa sponsorship
Qualifications
- In-depth knowledge of critical care settings and MRI safety, screening, and contraindications
- Familiarity with MRI sequence and protocol understanding for workflow optimization
- Strong technical, analytical, and computer skills
Core Skills
Benefits
- Annual base salary between $100,000 and $120,000
- Eligibility to participate in corporate bonus plans
- Eligibility to participate in equity plans
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting indicates that the role is remote and allows the employee to work from a home-based office within the assigned territory.
What is the salary range for this role?
The annual base salary is between $100,000 and $120,000, with additional eligibility for corporate bonus and equity plans.
How much travel is required?
Travel is required up to 75 percent of the time both within and outside the territory, which may include occasional weekend travel.
What are the core educational and certification requirements?
Applicants must hold an Associate's degree in Radiology Sciences or a related field, along with ARRT registration and current credentialing in magnetic resonance or an equivalent.
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