Opportunity at
SwiggyConsultant - Learning & Development
Swiggy is currently hiring a full-time, on-site Consultant - Learning & Development in Bengaluru. This position serves as an embedded capability specialist and instructional architect within…
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About This Role
Swiggy is currently hiring a full-time, on-site Consultant - Learning & Development in Bengaluru. This position serves as an embedded capability specialist and instructional architect within the Instamart business unit. The role requires working directly with Category Directors, VPs, and HR Business Partners to translate business strategies into impactful learning frameworks. The primary mission is to minimize the time-to-productivity for new hires in buyer and category management positions, while simultaneously…
Job Description
Swiggy is currently hiring a full-time, on-site Consultant - Learning & Development in Bengaluru. This position serves as an embedded capability specialist and instructional architect within the Instamart business unit. The role requires working directly with Category Directors, VPs, and HR Business Partners to translate business strategies into impactful learning frameworks. The primary mission is to minimize the time-to-productivity for new hires in buyer and category management positions, while simultaneously upskilling existing staff on advanced commercial topics including stockout mitigation, assortment rationalization, and contribution margin enhancement.
The ideal candidate possesses deep domain knowledge in retail merchandising, category management, vendor negotiations, and financial metrics. Responsibilities include conducting strategic training needs analyses, designing functional learning playbooks and digital reference guides, facilitating onboarding bootcamps, and utilizing Kirkpatrick's evaluation model to measure business impact. Candidates will interact closely with cross-functional partners across verticals like fresh produce, FMCG, electronics, non-food, and seasonal categories.
Responsibilities
- Partner with category leaders and HR to map operational skill gaps across different retail verticals.
- Align training objectives with key business metrics such as GMV, contribution margin, and inventory turnover.
- Design and update functional learning playbooks, micro-learning modules, and real-world case simulations.
- Build training tracks covering P&L management, supply chain dynamics, vendor negotiations, and merchandising strategy.
- Lead high-touch onboarding bootcamps for new team members.
- Run train-the-trainer programs to enable senior staff to act as internal subject matter experts.
- Deploy Kirkpatrick's 4-Level Evaluation Model to track program effectiveness and business impact.
Requirements
- 4 to 8 years of professional experience in learning and development, capability building, or functional training.
- Prior exposure to E-commerce, quick-commerce, retail, FMCG, or strategy and management consulting.
- Practical understanding of retail merchandising, vendor negotiations, assortment strategies, and P&L financial metrics.
- Familiarity with adult learning principles and instructional design models like ADDIE and SAM.
- Ability to interpret business metrics using Excel and BI reporting tools.
Qualifications
- Bachelor's or Master's degree in Business Administration, Human Resource Development, Organizational Psychology, or a related field.
Core Skills
Frequently Asked Questions
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What is the location and work arrangement for this role?
The position is located in Bengaluru and is on-site.
What is the employment type?
This is a full-time position.
What salary is offered for this role?
The source posting does not specify the salary.
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