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AlphaSenseCustomer Advocacy Marketing Manager
AlphaSense, an AI platform specializing in market intelligence and workflow orchestration for the finance and business sectors, is seeking a Customer Advocacy Marketing Manager for a…
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About This Role
AlphaSense, an AI platform specializing in market intelligence and workflow orchestration for the finance and business sectors, is seeking a Customer Advocacy Marketing Manager for a full-time, remote position. The company offers a comprehensive content universe comprising over 500 million documents, including filings, equity research, earnings calls, news, and expert interviews, supported by proprietary artificial intelligence solutions such as Deep Research, Generative Grid, and Generative Search. In this role, the…
Job Description
AlphaSense, an AI platform specializing in market intelligence and workflow orchestration for the finance and business sectors, is seeking a Customer Advocacy Marketing Manager for a full-time, remote position. The company offers a comprehensive content universe comprising over 500 million documents, including filings, equity research, earnings calls, news, and expert interviews, supported by proprietary artificial intelligence solutions such as Deep Research, Generative Grid, and Generative Search.
In this role, the successful candidate will direct the strategy and high-volume production of customer-focused proof-point content. Responsibilities encompass managing case studies, testimonials, customer quotes, logo compliance, and the review program across platforms like G2, TrustRadius, and Gartner Peer Insights. The position also oversees vendor partnerships, program budgets, annual customer awards, content workflows, reporting, and on-site video capture at flagship conferences. The person in this role will collaborate closely with product marketing, sales, customer success, legal teams, and a senior manager overseeing high-touch programs.
Responsibilities
- Develop the annual proof-point and case study content roadmap aligned with revenue, bookings, adoption, and pipeline priorities
- Manage the end-to-end production of customer proof points, testimonials, and case studies from sourcing through legal approval
- Utilize tools like Peerbound to turn Gong call insights into scaled customer content and spotlights
- Oversee the review-generation program and vendor relationships for G2, Gartner Peer Insights, and TrustRadius
- Supervise the end-to-end process for customer logo usage to guarantee compliance with contracts and brand guidelines
- Direct the annual customer awards program covering nominee sourcing, winner selection, notifications, and event integration
- Coordinate on-site customer video filming and engagement logistics at flagship corporate events
- Refine the content workflow from intake to publication while managing review and project timelines
- Track and report on proof-point content performance metrics concerning pipeline, bookings, and adoption influence
- Maintain active communication with sales, legal, product marketing, and customer success stakeholders
Requirements
- Minimum of 5 years of professional background in customer marketing, marketing operations, or content marketing
- Demonstrated experience setting content strategies and prioritizing initiatives based on business impact
- Experience managing end-to-end content projects involving legal and compliance coordination
- Prior experience owning budgets and vendor relationships for reference or review platforms
- Strong written communication skills with the ability to turn customer insights into engaging marketing assets
- Capability to manage on-site logistics for large-scale customer events
Qualifications
- Familiarity with CRM systems such as Salesforce
- Experience utilizing content intelligence tools like Gong and Peerbound
Core Skills
Benefits
- Base compensation range between USD 90,000 and 124,000 per year
- Eligibility for a performance-based bonus
- Equity offerings
- Generous benefits program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly lists the remote status for this role as remote.
What is the salary range for the Customer Advocacy Marketing Manager?
The base compensation range is between USD 90,000 and 124,000 per year, with final offers determined by factors such as experience and expertise.
What level of experience is required?
Candidates must have at least five years of experience in content marketing, customer marketing, or marketing operations, including a proven track record in strategy and execution.
What additional compensation may be provided beyond base salary?
Employees may receive a performance-based bonus, equity, and participation in a generous benefits program.
Sample Interview Questions
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