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PerfectServeCustomer & Field Marketing Manager - US Remote
PerfectServe seeks a Customer & Field Marketing Manager for a full-time, remote position within the United States. Founded in 1997, the company operates in the health…
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About This Role
PerfectServe seeks a Customer & Field Marketing Manager for a full-time, remote position within the United States. Founded in 1997, the company operates in the health IT sector as a provider of clinical communication and physician scheduling solutions, serving over 30,000 customer organizations with more than 400 employees and over $100 million in annual revenue. In this role, the individual takes ownership of customer marketing, expansion marketing, and field execution…
Job Description
PerfectServe seeks a Customer & Field Marketing Manager for a full-time, remote position within the United States. Founded in 1997, the company operates in the health IT sector as a provider of clinical communication and physician scheduling solutions, serving over 30,000 customer organizations with more than 400 employees and over $100 million in annual revenue.
In this role, the individual takes ownership of customer marketing, expansion marketing, and field execution strategies. Key duties include creating custom sales enablement materials for enterprise deals, executing trade shows and industry events planned by segment owners, and building a customer reference and advocacy program to produce case studies.
This opportunity suits a professional with a background in B2B SaaS marketing who can balance multiple initiatives, collaborate closely with sales and customer success teams, and apply an AI-first approach to content scaling. The position involves up to 25% travel.
Responsibilities
- Build custom sales decks and enterprise deal assets while operationalizing core pitch materials and battlecards
- Execute trade shows and events planned by segment owners, managing booth operations, on-site meetings, and pre- and post-event workflows
- Develop and manage a customer reference and advocacy program to generate case studies and proof points
- Partner with product marketing and content teams to produce outcome data and field enablement resources
Requirements
- Minimum of four years of experience in customer marketing, field marketing, or events within B2B SaaS
- Demonstrated track record building reference and advocacy programs
- Ability to utilize an AI-first approach for scaling field and customer content
- Availability to travel up to 25 percent of the time
Qualifications
- Prior experience in healthcare IT
- Experience building a customer advocacy or reference program completely from scratch
- Experience supporting corporate diligence efforts using customer proof points
Core Skills
Benefits
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options starting on day one
- 401(k) plan with an immediate match and vesting
- 17 company holidays and 2 floating holidays
- Competitive paid time off policy
- Internal advancement opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The annual salary range is $75,000 to $85,000, with final compensation determined by factors such as experience, skills, and the supported team area.
Is this job remote?
Yes, this is a remote-first position based in the United States, though it requires up to 25% travel.
What experience is required to apply?
Candidates must have at least 4 years of experience in customer marketing, field marketing, or events within B2B SaaS, with healthcare IT background preferred.
Sample Interview Questions
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