Hybrid opportunity at
EburyCustomer Payments Graduate
This full-time graduate post sits in Ebury's Customer Payments team in Malaga and reports to the Customer Payments Manager. The schedule is hybrid, with four days…
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About This Role
This full-time graduate post sits in Ebury's Customer Payments team in Malaga and reports to the Customer Payments Manager. The schedule is hybrid, with four days in the office and one day at home each week, based at the central Malaga office. The job centres on handling client payments. The graduate would match client funds and outgoing payments against Ebury's bank accounts and back-office systems, look into funds that cannot…
Job Description
This full-time graduate post sits in Ebury's Customer Payments team in Malaga and reports to the Customer Payments Manager. The schedule is hybrid, with four days in the office and one day at home each week, based at the central Malaga office.
The job centres on handling client payments. The graduate would match client funds and outgoing payments against Ebury's bank accounts and back-office systems, look into funds that cannot be allocated or have not arrived, and check payment instructions and beneficiary information against internal procedures and service levels.
Other duties include working SWIFT queries and domestic payment questions, following up on payments that are missing, short or sent back, and confirming where payments stand on outside bank and payment systems, SWIFT GPI included. The posting seeks someone organised, careful and able to meet tight deadlines under pressure, who raises problems quickly.
Ebury, a fintech, pairs business accounts with hedging and financing tools in one system.
Responsibilities
- Reconcile client funds and outgoing payments across bank accounts and back-office systems, in line with internal processes
- Look into unallocated or unreceived funds, and reject or pass them up when needed
- Fund client trades manually when this is required
- Check remitter bank details, and complete and verify payee records
- Set up currency accounts for clients as requested, following internal guidelines
- Set up and verify client payments within internal service levels
- Work SWIFT queries of types MT199, MT192, MT195/6, MT999, plus domestic payment questions
- Track down short, missing or returned payments, and process them or pass them up
- Handle payment returns and rejections under internal procedures
- Keep colleagues and managers updated on task progress and escalate issues promptly
Requirements
- A university degree
- Practical command of office programs such as Excel, Word and Outlook
- Self-starting, able to work to strict timeframes and under pressure
- Careful and precise, with strong attention to detail
- Resourceful researcher who can find answers without help
- Solid written and spoken English
- Collaborative and happy to work in a group
- Keen to learn, and asks questions to confirm how processes work
Qualifications
- Spanish alongside English is preferred, and other languages are a plus
Core Skills
Benefits
- An attractive entry salary plus a yearly discretionary bonus
- Mentoring from experienced managers who take an interest in each person's development
- Systems and tools built for the job
- Clear routes toward leadership or specialist roles
- Benefits suited to the location, often covering healthcare and social benefits
- A central Malaga office that is well connected by transport
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The role is at Ebury's central Malaga office, with a hybrid pattern of four days in the office and one day working from home each week.
What kind of work is involved?
The work covers reconciling client funds, investigating unallocated or missing payments, and handling SWIFT payment queries.
What qualifications are required?
A university degree, practical skill with office software such as Excel, and good written and verbal English are required.
Is a salary figure stated?
No salary figure is given in the posting. It mentions a starting salary and a yearly discretionary bonus.
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