Remote opportunity at
Veeam SoftwareDigital Web Research Analyst
Veeam Software, operating as the Data and AI Trust Company, is seeking a Senior Digital Experience Research Analyst for a remote position. The company focuses on…
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About This Role
Veeam Software, operating as the Data and AI Trust Company, is seeking a Senior Digital Experience Research Analyst for a remote position. The company focuses on helping organizations secure and understand their data and AI assets, serving over 550,000 customers globally from its Seattle headquarters and offices across more than 30 countries. This role suits an analytical professional who wants to shape online experiences for technology decision-makers. Operating with significant…
Job Description
Veeam Software, operating as the Data and AI Trust Company, is seeking a Senior Digital Experience Research Analyst for a remote position. The company focuses on helping organizations secure and understand their data and AI assets, serving over 550,000 customers globally from its Seattle headquarters and offices across more than 30 countries.
This role suits an analytical professional who wants to shape online experiences for technology decision-makers. Operating with significant autonomy, the person in this position will combine analytics, research, and digital strategy to guide executive-level decisions. The role involves managing the complete research lifecycle, collaborating across marketing, corporate technology, and creative departments, and turning behavioral data and user feedback into actionable insights.
The successful candidate will lead both qualitative and quantitative initiatives, establish web measurement strategies, and direct the experimentation program using tools like Adobe Analytics, Adobe Target, UserTesting, and Microsoft Clarity.
Responsibilities
- Develop and direct the user research strategy, establishing standards and frameworks across teams
- Conduct qualitative and quantitative studies, including user testing, surveys, interviews, and competitive evaluations
- Examine behavioral metrics and user feedback to identify friction points and inform design choices
- Establish and update the web measurement strategy by tracking performance and reporting through dashboards and executive presentations
- Manage the experimentation program, including multivariate and A/B testing, to validate hypotheses
- Create compelling data narratives combining quantitative metrics with qualitative user perspectives
- Maintain centralized research repositories and documentation to ensure findings remain accessible
Requirements
- Minimum of four years of relevant experience in digital experience, user research, conversion optimization, or a related field
- Demonstrated ability to establish and lead research initiatives and programs
- Expertise in both qualitative and quantitative methodologies
- Practical experience using Adobe Analytics, Customer Journey Analytics, and Adobe Target
- Proven capacity for data storytelling with examples of readouts that influenced decisions
- Solid grasp of user-centered design concepts alongside familiarity with accessibility standards
Qualifications
- Prior background working with large-scale business-to-business digital platforms or websites
- Familiarity with behavior and qualitative tools such as Hotjar, Microsoft Clarity, and UserTesting
- Experience applying artificial intelligence tools throughout the research lifecycle for transcript synthesis or pattern recognition
- Background in building an insight repository or research practice from inception
- Capacity to navigate a rapid, global organization balancing competing priorities
Core Skills
Benefits
- Unlimited paid time off alongside 12 paid holidays, including four VeeaMe Days and 24 paid volunteer hours through Veeam Cares
- Paid parental leave providing 8 weeks for all parents and 16 weeks for birthing parents
- Medical, dental, and vision insurance effective on the first day of employment
- Employee Assistance Program offering mental health support, digital wellness tools, and therapy sessions
- 401(k) retirement plan featuring company matching contributions
- Family support resources including adoption, fertility, and surrogacy assistance via Maven, plus paid volunteer time
- Free 24/7 virtual veterinary care through AirVet
- Access to supplemental health insurance, identity protection, and legal services
- Tax-advantaged spending accounts for commuting, healthcare, and dependent care
- Professional development opportunities through mentoring, workshops, LinkedIn Learning, O’Reilly, and learning events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is listed as remote.
What is the salary range for this position?
The total target compensation ranges from USD 112,056 to 257,520 per year, with specific ranges determined by the applicant's U.S. geographic zone, experience, and other factors.
What technologies will be used in this role?
The role involves working with Adobe Analytics, Customer Journey Analytics, Adobe Target, UserTesting, Microsoft Clarity, and survey or interview tools.
What level of experience is required?
Candidates must have four or more years of experience, or equivalent skill, in user research, digital experience, conversion optimization, or a related field.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.