Remote opportunity at
ServiceNowDirector, Product Management, Microsoft Product Partnership
ServiceNow is hiring a remote Director of Product Management to guide product strategy for the Microsoft partnership across the complete vertical stack, ranging from data and…
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About This Role
ServiceNow is hiring a remote Director of Product Management to guide product strategy for the Microsoft partnership across the complete vertical stack, ranging from data and artificial intelligence to agents, governance, and industry workflows. Operating as an individual contributor with enterprise-wide reach and executive influence, this role serves as the definitive authority on how the ServiceNow platform aligns with the Microsoft product stack. The position involves continuous evaluation of where…
Job Description
ServiceNow is hiring a remote Director of Product Management to guide product strategy for the Microsoft partnership across the complete vertical stack, ranging from data and artificial intelligence to agents, governance, and industry workflows. Operating as an individual contributor with enterprise-wide reach and executive influence, this role serves as the definitive authority on how the ServiceNow platform aligns with the Microsoft product stack. The position involves continuous evaluation of where both companies intersect, directing technical due diligence, managing dual-roadmap alignment, and driving cross-functional collaboration with engineering, product marketing, and go-to-market teams.
ServiceNow functions as an AI control tower for business reinvention, providing a platform that integrates workflows, data, and artificial intelligence for enterprise customers. This role suits an experienced product leader capable of shaping multi-year strategies and influencing executive stakeholders without direct authority.
Responsibilities
- Formulate strategy and lead technical due diligence, roadmap alignment, and integration delivery for the Microsoft partnership
- Maintain an enterprise-wide view of the intersection between ServiceNow and Microsoft product stacks
- Drive dual-roadmap synchronization by translating Microsoft platform changes into internal requirements and vice versa
- Advocate ServiceNow positioning and articulate how the Microsoft stack complements the platform
- Establish success metrics and analyze customer-funnel signals to guide investment choices in collaboration with field teams
- Make prioritization and resourcing recommendations across a broad scope
- Shape leadership decisions regarding joint roadmap commitments, co-sell motions, and deeper strategic investments
- Monitor competitive and industry developments across the Microsoft ecosystem to define partnership responses
- Facilitate cross-functional alignment across engineering, platform, product marketing, and go-to-market business development
- Represent ServiceNow in executive and strategic customer engagements requiring Microsoft-specific technical context
Requirements
- Demonstrated ability to operate across a broad, multi-layered product scope spanning data, AI, agents, governance, and application layers
- Minimum of 15 years of experience in enterprise SaaS product management
- Working knowledge of key enterprise SaaS growth drivers
- Track record of establishing multi-year product strategies and influencing decisions at the VP and C-level
- Experience critically integrating artificial intelligence into product decisions, workflow design, or partner solution evaluations
- Experience leading product strategy for technology partnerships, encompassing build-versus-partner analysis and integration architecture
- Experience building and owning business cases for partnership investments with accountability for outcomes
- Comfort operating with dual accountability across an internal roadmap and an external partner roadmap
- Strong collaborative abilities to drive alignment across senior leadership without direct authority
- Strong written and verbal communication skills tailored for technical and executive audiences
Qualifications
- Familiarity with the ServiceNow platform, applications portfolio, and competitive landscape
- Broad familiarity with the Microsoft AI, data, and agent product ecosystem
- Hands-on product management experience building AI-powered or AI-enabled enterprise software
Core Skills
Benefits
- Base pay ranging from USD 221,200 to 387,100 per year
- Equity and variable incentive compensation when applicable
- Health plans including flexible spending accounts
- 401(k) plan with company match
- Employee Stock Purchase Plan
- Matching donations program
- Flexible time away plan
- Family leave programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this role?
The position offers a base pay of USD 221,200 to 387,100 per year, along with equity, variable incentive compensation, and benefits.
Is this a remote position?
Yes, the employment type is full-time and the remote status is listed as remote.
What experience level is required?
Candidates must have 15 or more years of experience in enterprise SaaS product management, a track record of setting multi-year product strategy, and experience influencing decisions at the VP and C-level.
Does the posting specify the exact team size or application deadline?
The posting does not specify a team size or an application deadline.
Sample Interview Questions
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