Hybrid opportunity at
ToastDirector, UCC & Tax Lien Compliance
Toast is bringing the end-to-end management of merchant liens, levies, and bankruptcies in-house and is seeking a Director, UCC & Tax Lien Compliance to build and…
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About This Role
Toast is bringing the end-to-end management of merchant liens, levies, and bankruptcies in-house and is seeking a Director, UCC & Tax Lien Compliance to build and lead this function from the ground up. In this hands-on position, the individual will create and oversee the strategy, operations, governance, and specialized oversight team for merchant legal compliance. The role involves transitioning compliance operations away from a third-party partner, setting up state-by-state policy…
Job Description
Toast is bringing the end-to-end management of merchant liens, levies, and bankruptcies in-house and is seeking a Director, UCC & Tax Lien Compliance to build and lead this function from the ground up. In this hands-on position, the individual will create and oversee the strategy, operations, governance, and specialized oversight team for merchant legal compliance.
The role involves transitioning compliance operations away from a third-party partner, setting up state-by-state policy frameworks, tracking operational metrics, and collaborating across Legal, Product, Engineering, Risk, and Customer Care. The ideal candidate brings extensive background in handling complex creditor disputes, bankruptcy rules, and financial regulations, and thrives in environments requiring the establishment of new operational models.
Toast operates under a hybrid work model and provides a total rewards package that includes base salary, cash compensation, equity, and benefits, with starting pay determined by skills, experience, and geographic location.
Responsibilities
- Build and maintain a state-by-state policy framework, standard operating procedures, and decision structures for merchant liens, levies, and bankruptcy compliance
- Lead the phased transition of compliance operations from a third-party partner to in-house management
- Establish and guide a dedicated oversight team within Fintech Risk, handling staffing, roles, workflows, and training
- Manage daily execution of merchant lien and levy programs, including customer communication, validation, withholding, remittance, and release
- Handle complex and high-risk escalations involving competing creditor claims, disputed releases, and bankruptcy proceedings
- Partner with Product and Engineering teams to scope and deliver technical systems for case management, funds management, and reporting
- Track operational KPIs such as resolution times, case volumes, and escalation frequencies for executive reporting
Requirements
- Seven or more years of experience working with UCC and tax liens, levies, bankruptcies, garnishments, and related compliance rules
- Background in change management and people leadership, including building operating models and governance structures from scratch
- Experience developing compliance management programs for regulated functions
- Direct experience handling sensitive escalations with customers, creditors, and legal counsel
- Deep subject matter expertise in UCC-1 filings, judgment liens, tax levies, lien priority, and merchant fund handling regulations
Qualifications
- Bachelor's degree or equivalent practical experience
- Background in banking operations, legal or paralegal work, or compliance
Core Skills
Benefits
- Base salary compensation ranging from USD 149,000 to USD 304,000 per year depending on geographic pay zone
- Additional cash compensation opportunities such as overtime, bonuses, or commissions if eligible
- Equity awards
- Comprehensive benefits program designed to support health and lifestyle needs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The position is full-time.
What is the remote work policy?
Toast operates under a hybrid work model designed to foster in-person collaboration while accommodating individual needs, with specific expectations varying by region.
What is the salary range for this position?
The annual base salary ranges from USD 149,000 to USD 304,000, depending on geographic pay zone, skills, and experience. Additional total rewards include cash compensation, equity, and benefits.
Sample Interview Questions
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