Remote opportunity at
Clover HealthEngineering Lead, Clinical Operations
Clover Health operates as a health insurance organization focused on enhancing member wellness through customized software, data analysis, and compassionate care. Within the enterprise, the Business…
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About This Role
Clover Health operates as a health insurance organization focused on enhancing member wellness through customized software, data analysis, and compassionate care. Within the enterprise, the Business Enablement division builds secure, compliance-driven corporate applications and operational technology. The organization is hiring an Engineering Lead, Clinical Operations to design and support technical systems utilized by clinical teams providing care in the field and directly in members' residences. This position operates on a…
Job Description
Clover Health operates as a health insurance organization focused on enhancing member wellness through customized software, data analysis, and compassionate care. Within the enterprise, the Business Enablement division builds secure, compliance-driven corporate applications and operational technology.
The organization is hiring an Engineering Lead, Clinical Operations to design and support technical systems utilized by clinical teams providing care in the field and directly in members' residences. This position operates on a remote basis. The person in this role will direct the architecture and execution for mobile workflows, dispatching tools, scheduling software, and connected home technology interfaces. Initial projects involve developing operational tracking and management systems to assist supervisors when schedules encounter disruptions like delayed appointments, flat tires, or shifting member availability.
This hands-on position requires combining product strategy with software development. The professional chosen will collaborate directly with field staff and operational leaders to discover user requirements, build focused functional increments, utilize artificial intelligence for development and prototyping, and evaluate performance. While starting without direct reports, the incumbent will eventually coach and supervise one or two engineers. Candidates should possess a strong background in production software engineering, hands-on experience across backend services and user interfaces, product instincts, and familiarity integrating AI-backed capabilities.
Responsibilities
- Collaborate directly with clinical field staff, operations leaders, and supervisors to analyze schedules, capacity, travel constraints, handoffs, and day-to-day exceptions
- Develop field visibility and intervention utilities that supply supervisors with contextual data and assist in managing operational changes
- Design scheduling and dispatch tools that align staff and visits with practical limitations while allowing staff to review and adjust plans
- Build and debug application programming interfaces, data flows, mobile workflows, and integrations supporting field teams and home technology
- Prototype rapidly and deliver focused software increments after evaluating whether to build, integrate, or purchase solutions
- Implement artificial intelligence actively for development, debugging, prototyping, and workflow enhancement
- Coach engineers and assume management responsibility for a small team over time
- Partner with product teams, IT, and special project leads at operational interfaces
Requirements
- Demonstrated experience as a production software engineer with a track record of owning end-to-end technical work and building regularly
- Ability to work across backend services, user interfaces, data flows, application programming interfaces, and operational workflows
- Practical background in utilizing artificial intelligence for engineering work, including building or integrating AI-backed capabilities with verification and evaluation
- Experience coaching engineers with an interest in small team leadership
Qualifications
- Experience with hardware or connected devices
- Formal management experience
Core Skills
Benefits
- Competitive base salary and equity opportunities
- Performance-based bonus program
- 401k matching
- Regular compensation reviews
- Comprehensive medical, dental, and vision coverage
- No-Meeting Fridays
- Monthly company holidays
- Access to mental health resources
- Generous flexible time-off policy
- Remote-first culture
- Learning programs, mentorship, and professional development funding
- Employee Stock Purchase Plan offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone and internet stipend
- Paid parental leave for all new parents
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting indicates a remote-first culture.
What is the salary range for this role?
The reasonable estimate for the base salary range is between $223,100 and $290,000 USD per year, with final pay dependent on internal equity, market data, education, experience, and certifications.
What kind of initial project will the Engineering Lead work on?
A likely first assignment involves creating an Air Traffic Control system for field operations to help supervisors understand and respond to disruptions like delayed visits, flat tires, or altered member availability.
Will this role include managing people?
The position may start without direct reports, but the incumbent can expect to coach and eventually manage one or two engineers as the team develops.
Sample Interview Questions
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