Remote opportunity at
GustoEnhanced Due Diligence Investigations Analyst
Gusto operates a platform serving over half a million small businesses nationwide by managing payroll, employee health insurance, retirement plans, and human resources tasks. As part…
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About This Role
Gusto operates a platform serving over half a million small businesses nationwide by managing payroll, employee health insurance, retirement plans, and human resources tasks. As part of the Financial Crime Compliance program, the company seeks a Senior Enhanced Due Diligence Investigations Analyst to join the EDD Investigations team as an individual contributor. In this role, the analyst manages intricate financial crime, reputational, and regulatory risk reviews for high-risk clients and…
Job Description
Gusto operates a platform serving over half a million small businesses nationwide by managing payroll, employee health insurance, retirement plans, and human resources tasks. As part of the Financial Crime Compliance program, the company seeks a Senior Enhanced Due Diligence Investigations Analyst to join the EDD Investigations team as an individual contributor. In this role, the analyst manages intricate financial crime, reputational, and regulatory risk reviews for high-risk clients and layered organizational structures.
This position requires an investigator who balances a heavy workload of reviews with autonomous analytical work on complicated accounts. The successful candidate utilizes open-source intelligence, human insight, and artificial intelligence tools to spot issues, triage alerts, and conduct research while maintaining strict adherence to privacy rules and company standards. Daily responsibilities include performing Know Your Customer onboarding reviews, evaluating beneficial ownership, assessing sanctions exposure and adverse media, and drafting Suspicious Activity Reports.
The role suits an investigative professional experienced in compliance who is comfortable handling ambiguous, elevated-risk scenarios and mentoring less experienced team members. Gusto provides competitive compensation packages that include base pay, equity in the form of RSUs, and performance bonuses, with exact pay determined by factors like candidate expertise and geographical area.
Responsibilities
- Perform enhanced due diligence reviews for highest-risk clients, handling both periodic and event-triggered assessments.
- Conduct deep open-source investigations and document analysis regarding adverse media, sanctions, politically exposed persons, geographic risks, and funding sources.
- Analyze multi-layered entities, synthesize investigative findings into summaries, and write Suspicious Activity Reports.
- Resolve EDD alerts related to sanctions, adverse media, politically exposed persons, and marijuana-related businesses, escalating issues to leadership when necessary.
- Execute Know Your Customer reviews during client onboarding to verify business identity, legitimacy, and beneficial ownership.
- Utilize AI-driven applications to speed up alert triage, issue identification, and documentation while validating outputs for accuracy.
- Refine operational workflows, update desktop guides, and contribute training materials to support ongoing program enhancement.
- Mentor junior analysts through case evaluations and structured feedback on research methods and risk documentation.
Requirements
- Minimum of five years of work background in enhanced due diligence, anti-money laundering investigations, customer due diligence, or related investigative research.
- Demonstrated investigative writing aptitude capable of summarizing intricate fact patterns and risk evaluations.
- Extensive open-source investigation and adverse media analysis experience.
- Solid familiarity with regulatory frameworks regarding enhanced due diligence, customer due diligence, and Suspicious Activity Report filing.
- Ability to apply independent judgment in ambiguous and elevated-risk contexts.
- Strong organizational habits and attention to detail for handling multiple complex files simultaneously.
- Practical background using artificial intelligence applications in daily investigative workflows, including prompt refinement and output validation.
- Collaborative mindset for partnering across cross-functional teams.
Qualifications
- Certified Anti-Money Laundering Specialist or other relevant compliance credentials strongly preferred.
- Prior background mentoring or giving structured guidance to less experienced investigators.
Core Skills
Benefits
- Competitive base salary
- Equity in the form of Restricted Stock Units
- Performance bonuses
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this position?
This is a full-time position.
What is the salary range for this role?
Cash compensation ranges from $89,165 to $112,942 per year in Denver, and from $110,640 to $136,456 per year in New York and San Francisco, depending on experience and location. The role also includes equity and performance bonuses.
What are the experience requirements?
Candidates must have five or more years of experience conducting enhanced due diligence, anti-money laundering investigations, customer due diligence, or similar deep investigative work.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.