Remote opportunity at
GustoEnhanced Due Diligence Investigations Analyst
Gusto operates a platform serving over half a million small businesses nationwide by providing payroll, benefit administration, 401(k), health insurance, and human resources tools. The organization…
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About This Role
Gusto operates a platform serving over half a million small businesses nationwide by providing payroll, benefit administration, 401(k), health insurance, and human resources tools. The organization is currently hiring a Senior Enhanced Due Diligence (EDD) Investigations Analyst to join the Financial Crime Compliance program as an individual contributor. In this capacity, the professional will execute complex due diligence investigations for high-risk accounts and complicated corporate structures, balancing regulatory mandates with…
Job Description
Gusto operates a platform serving over half a million small businesses nationwide by providing payroll, benefit administration, 401(k), health insurance, and human resources tools. The organization is currently hiring a Senior Enhanced Due Diligence (EDD) Investigations Analyst to join the Financial Crime Compliance program as an individual contributor. In this capacity, the professional will execute complex due diligence investigations for high-risk accounts and complicated corporate structures, balancing regulatory mandates with user experience.
This position requires an investigator capable of managing high review volumes alongside independent, deep-dive assignments. Responsibilities involve evaluating sanctions exposure, adverse media, beneficial ownership, source of wealth, and industry hazards while leveraging AI-enabled systems for efficiency and documentation. Candidates must apply professional skepticism and maintain human accountability while utilizing artificial intelligence tools.
The role suits analytical specialists with a strong background in financial crime investigations, open-source research, and regulatory compliance frameworks. The team evaluates risks from initial onboarding through ongoing monitoring, requiring adaptability, sharp judgment, and strong writing skills to summarize complex findings and prepare Suspicious Activity Reports.
Responsibilities
- Perform enhanced due diligence reviews for high-risk clients, encompassing periodic and event-driven evaluations.
- Execute open-source research and document analysis regarding adverse media, sanctions, politically exposed persons, geographic risks, and source of funds.
- Examine multi-layered corporate structures, synthesize investigative conclusions, and draft Suspicious Activity Reports.
- Resolve alerts regarding sanctions, adverse media, politically exposed persons, and marijuana-related businesses, escalating issues to leadership when necessary.
- Conduct onboarding Know Your Customer checks to confirm business validity, identity, and beneficial ownership.
- Utilize AI-driven systems to support alert triage, research, and documentation while applying company data protection guidelines.
- Review and edit AI-generated summaries to guarantee accuracy and regulatory alignment.
- Enhance investigation procedures, assist with desktop guides, and mentor junior team members through feedback and case reviews.
Requirements
- Minimum of five years of experience performing enhanced due diligence, anti-money laundering investigations, customer due diligence, or related research-heavy tasks.
- Advanced investigative writing capabilities to synthesize complex fact patterns and risk profiles independently.
- Strong analytical and research capabilities involving large information volumes and open-source data.
- Extensive background in open-source research and adverse media evaluation.
- Familiarity with regulatory frameworks governing enhanced due diligence, Suspicious Activity Reports, and customer due diligence.
- Capability to apply independent judgment during ambiguous or elevated risk situations.
- Experience using AI-driven tools in daily investigative tasks, including prompt refinement and output validation.
- Ability to collaborate across cross-functional groups and mentor junior investigators.
Qualifications
- Possession of CAMS or another relevant compliance certification.
Core Skills
Benefits
- Competitive base pay determined by role, level, and location.
- Equity in the form of restricted stock units.
- Performance bonuses.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This position is full-time.
What is the salary range for this position?
The cash compensation ranges from $89,165 to $112,942 per year in Denver, and from $110,640 to $136,456 per year in New York and San Francisco, depending on location, experience, and expertise.
Are there office requirements for this position?
Gusto has physical offices in Denver, San Francisco, and New York City. Employees based in those areas are expected to work from the office on designated days roughly two to three days per week or more depending on the role.
What level of experience is required?
Candidates must have five or more years of experience conducting enhanced due diligence, anti-money laundering investigations, customer due diligence, or similar investigative and research work.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.