Remote opportunity at
Axon SpainField Deployment Engineer, Northern Europe
Axon Spain is currently looking for a Field Deployment Engineer to cover Northern Europe on a remote basis. In this role, the professional will serve as…
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About This Role
Axon Spain is currently looking for a Field Deployment Engineer to cover Northern Europe on a remote basis. In this role, the professional will serve as a technical expert for the Axon ecosystem, driving customer success and technology adoption within the public safety sector and related industries. The position reports to the Manager of Regional Support & Technical Account Management and requires up to forty percent travel, both domestically and…
Job Description
Axon Spain is currently looking for a Field Deployment Engineer to cover Northern Europe on a remote basis. In this role, the professional will serve as a technical expert for the Axon ecosystem, driving customer success and technology adoption within the public safety sector and related industries. The position reports to the Manager of Regional Support & Technical Account Management and requires up to forty percent travel, both domestically and internationally across the Benelux, Nordics, and Baltics regions.
This opportunity is well-suited for a technically proficient individual with strong communication abilities who can operate at a tactical level. The selected candidate will manage customer requests, oversee support tickets and returns, facilitate software integrations, and assist the sales division with existing accounts. Axon operates with a mission to protect life and safety through an ecosystem of cloud software and hardware devices.
Responsibilities
- Act as the primary technical expert for the Axon product ecosystem
- Act as a technical liaison connecting the company, clients, and strategic delivery partners
- Handle all incoming client inquiries and manage support tickets or returns through their complete lifecycle
- Collaborate with the sales division to support current clients
- Organize and lead routine phone calls with existing accounts to foster loyalty
- Identify new methods for clients to successfully utilize company products
- Perform installation and commissioning tasks
- Assist with integrating customer platforms and enterprise application ecosystems
Requirements
- Fluent written and verbal communication skills in Dutch and English
- Experience with enterprise networking including routing, switching, DNS, DHCP, firewalls, VPNs, and TCP/IP
- Familiarity with SaaS platforms, cloud applications, APIs, enterprise software administration, and identity management
- Knowledge of Windows environments, Active Directory, Entra ID, and enterprise endpoint management
- Familiarity with system interoperability and integration patterns
- Ability to travel up to 40 percent of the time internationally and domestically
- Legal authorization to live in the territory and travel abroad, including obtaining necessary visas
- Proficiency in computer applications such as Microsoft Office, CRM software, and collaboration tools like Trello and Salesforce
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote, though it requires up to forty percent travel for customer site visits.
What travel is expected for this role?
The position involves up to 40% travel, which includes in-country trips as well as international travel across the Nordics, Baltics, and Benelux regions.
What languages are required for applicants?
Candidates must be fluent in both written and spoken Dutch and English.
What is the salary for this position?
The salary is not specified in the job posting.
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