Opportunity at
WiseFinCrime Operations Senior Lead - AML Investigations
This FinCrime Operations Senior Lead post at Wise concentrates on AML investigations. The post-holder oversees team leads and specialists in financial crime operations, each covering a…
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About This Role
This FinCrime Operations Senior Lead post at Wise concentrates on AML investigations. The post-holder oversees team leads and specialists in financial crime operations, each covering a particular subject area such as intricate corporate structures, diverse customer types and country-specific hazards. The central aim is to assess and reduce the risks tied to high-risk customers while staying within AML and CFT rules and Wise's internal policies. The lead acts as the…
Job Description
This FinCrime Operations Senior Lead post at Wise concentrates on AML investigations. The post-holder oversees team leads and specialists in financial crime operations, each covering a particular subject area such as intricate corporate structures, diverse customer types and country-specific hazards. The central aim is to assess and reduce the risks tied to high-risk customers while staying within AML and CFT rules and Wise's internal policies.
The lead acts as the bridge between the operational team and senior leadership. Strategic goals are converted into practical instructions that improve workflows and results. The post-holder maintains a roadmap that covers several quarters, supports staff growth through training, mentoring, coaching and recognition, and designs customer-focused processes with awareness of industry-specific risks and regulatory demands.
Responsibilities include building a high-performing culture, meeting KPIs and SLAs, drafting phased rollout plans, and shaping recruitment and team structure. The lead owns operational incident handling from first detection through to remediation, runs projects from start to finish, and works with Product to champion customer outcomes. Strong data literacy is expected throughout.
The listing wants nine-plus years in financial services roles touching AML, KYC or compliance, with at least five years spent managing groups of modest to mid size. The listing does not state a location or a salary, and it does not explain how to apply.
Responsibilities
- Lead and develop a group of team leads and specialists, fostering a high-performance culture
- Set clear performance expectations, tackle underperformance and give actionable feedback
- Produce phased implementation plans and clear metrics to track operational change
- Oversee recruitment, team structure and the placement of staff
- Spot redundancies and inefficiencies, and design scalable, compliant processes
- Own operational incident management from detection through remediation, with clear communication to stakeholders
- Run projects from start to finish, setting priorities and keeping documentation current
- Give senior leadership clear updates and escalate critical issues promptly
Requirements
- At least nine years in financial crime, AML, KYC, compliance or an adjacent discipline inside financial services
- Five years minimum managing modest-to-mid-sized groups
- Advanced grasp of the regulatory framework for KYC, financial crime and operational compliance
- Strong spoken and written English, capable of producing tidy, professional reports and summaries
- Strong organisation, time management and project management skills
- Ability to analyse team metrics independently and push them toward ambitious targets
- Experience forecasting and shifting team metrics
Qualifications
- Familiarity with money laundering methods and current financial crime trends
- Additional languages are a plus
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What does this role manage?
The role oversees team leads and specialists in financial crime operations, each covering a defined subject area.
How much experience is required?
The listing expects nine or more years in financial services roles touching KYC, AML or compliance, with five years managing modest-to-mid-sized groups.
Is the location or salary stated?
The listing does not specify a location or a salary.
How do I apply?
The listing does not describe an application process.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.