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WiseFinCrime Operations Senior Lead - AML Investigations
Wise seeks a FinCrime Operations Senior Lead - AML Investigations to oversee and mentor a team of Financial Crime Operations Team Leads and Specialists. In this…
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About This Role
Wise seeks a FinCrime Operations Senior Lead - AML Investigations to oversee and mentor a team of Financial Crime Operations Team Leads and Specialists. In this position, you will bridge the gap between operational personnel and upper management, shaping multi-quarter strategic plans and designing customer-focused workflows. Your core objective centers on evaluating and reducing risks tied to high-risk clientele while maintaining strict compliance with anti-money laundering and counter-terrorist financing rules,…
Job Description
Wise seeks a FinCrime Operations Senior Lead - AML Investigations to oversee and mentor a team of Financial Crime Operations Team Leads and Specialists. In this position, you will bridge the gap between operational personnel and upper management, shaping multi-quarter strategic plans and designing customer-focused workflows. Your core objective centers on evaluating and reducing risks tied to high-risk clientele while maintaining strict compliance with anti-money laundering and counter-terrorist financing rules, internal guidelines, and regulatory expectations.
This role suits an experienced operations manager with deep knowledge of anti-money laundering regulations, complex entity structures, and financial crime prevention. The ideal candidate excels in performance tracking, quality assurance, incident response, and cross-functional project execution. You will operate in a metrics-driven environment where data literacy, proactive problem-solving, and continuous process optimization are vital to achieving business goals.
Wise operates as a global financial technology company focused on building money without borders. The organization champions an equitable, diverse, and inclusive workplace that empowers employees to innovate, collaborate, and advance their professional careers.
Responsibilities
- Develop and manage a team of Financial Crime Operations Team Leads and Specialists focused on specific small and medium-sized enterprise areas
- Translate high-level corporate strategies into operational plans, phased implementation schedules, and actionable directives
- Own a multi-quarter strategic roadmap to optimize processes, team structure, and overall performance
- Drive team performance and cultural excellence by meeting defined key performance indicators and service level agreements
- Handle operational incident management from initial detection through response, remediation, and post-incident review
- Lead end-to-end projects, manage milestones, prioritize tasks, and align cross-functional stakeholders
- Conduct root cause analysis to maintain high quality standards and mitigate risks across operational tools and initiatives
Requirements
- Over nine years of professional experience in Know Your Customer, anti-money laundering, compliance, or a related financial services field
- At least five years of experience leading small to medium-sized teams
- Advanced understanding of regulatory frameworks governing financial services, Know Your Customer, and financial crime
- Strong data literacy skills for analyzing complex data and making informed operational decisions
- Demonstrated ability to manage operational incidents and coordinate remediation efforts with relevant stakeholders
Qualifications
- Excellent verbal and written communication skills in English
- Proficiency in additional languages beyond English
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The posting specifies that this is a full-time position.
What is the remote work policy for this position?
The posting indicates that the role is on-site, though specific location details are not provided.
What salary does Wise offer for this position?
The salary is not stated in the job posting.
How many years of leadership experience are required?
Candidates must have at least five years of experience leading small to medium-sized teams.
Sample Interview Questions
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