Opportunity at
WiseFinCrime Quality Senior Specialist
Wise is seeking a FinCrime Quality Senior Specialist to work on-site at its Austin office. This full-time position aims to support the quality control team by…
Career Tools
About This Role
Wise is seeking a FinCrime Quality Senior Specialist to work on-site at its Austin office. This full-time position aims to support the quality control team by maintaining operational efficiency, executing quality processes, and elevating standards within the organization. The person in this role will handle check-the-checker reviews, lead calibration sessions, manage dispute resolutions, and mentor new team members throughout their onboarding process. The position also involves collaborating with groups like…
Job Description
Wise is seeking a FinCrime Quality Senior Specialist to work on-site at its Austin office. This full-time position aims to support the quality control team by maintaining operational efficiency, executing quality processes, and elevating standards within the organization.
The person in this role will handle check-the-checker reviews, lead calibration sessions, manage dispute resolutions, and mentor new team members throughout their onboarding process. The position also involves collaborating with groups like Training, Knowledge Management, and Continuous Improvement to implement quality management strategies.
This job suits compliance professionals who can work independently, solve complex risk problems, and utilize data analysis tools. Candidates will regularly review operational work, provide constructive performance feedback, and escalate compliance risks.
Responsibilities
- Conduct quality checks on Quality Specialists, vendors, and products in a timely manner
- Identify recurrent errors and compliance risks, escalating them to compliance oversight
- Manage, resolve, and close QC review disputes while responding to Operations
- Organize and lead recurring team calibration sessions and maintain comprehensive documentation of decisions
- Make informed grading decisions and uphold guidelines when consensus is difficult to reach
- Create structured training plans and lead sessions covering job skills, software, and domain knowledge
- Mentor new employees, answer questions regarding procedures, and introduce them to key stakeholders
- Evaluate new team members to determine readiness through accreditation and facilitate knowledge transfer sessions
Requirements
- In-depth knowledge of AML/CTF guidelines and financial crime controls
- Prior experience working in a fintech or financial crime environment
- Preferably six months or more in a financial crime related role, such as AML, SAR, or FinCEN
- Familiarity with data analysis tools like SQL, Looker, or Lightdash
- Ability to work independently and make decisions involving problem-solving and risk
Qualifications
- Bachelor degree in business administration, law, finance, or a related discipline
- Professional certifications such as CAMS, CFE, ICA, BASEL, or equivalent credentials focused on regulatory compliance, SAR/STR, financial crime compliance, or US controls
- Training or certification in project management
- Background in outsourcing projects and auditing
- Experience operating across global time zones and cross-functional teams
- Additional language proficiencies
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This full-time role is located on-site in Austin.
What level of experience is required for this position?
Candidates need a background in fintech or financial crime environments, with a preference for six or more months in a financial crime role such as AML, SAR, or FinCEN.
What salary does this position offer?
The salary for this position is not stated in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.