Opportunity at
TRM LabsGlobal Investigator - Triage (APAC)
TRM Labs builds artificial intelligence-powered intelligence platforms that allow private and public sector organizations to investigate and disrupt financial crime and trace illicit blockchain activity. The…
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About This Role
TRM Labs builds artificial intelligence-powered intelligence platforms that allow private and public sector organizations to investigate and disrupt financial crime and trace illicit blockchain activity. The organization is hiring a Global Investigator to join the triage team focusing on the APAC region. In this capacity, you will serve as the initial line of operational defense in a high-velocity crypto disruption workflow. Responsibilities include reviewing incoming complaint records, validating outputs generated…
Job Description
TRM Labs builds artificial intelligence-powered intelligence platforms that allow private and public sector organizations to investigate and disrupt financial crime and trace illicit blockchain activity. The organization is hiring a Global Investigator to join the triage team focusing on the APAC region. In this capacity, you will serve as the initial line of operational defense in a high-velocity crypto disruption workflow. Responsibilities include reviewing incoming complaint records, validating outputs generated by the proprietary artificial intelligence investigation platform, and channeling cases into appropriate pipelines that lead to frozen scam funds and seized assets. You will possess the final disposition authority to turn complaints into actions such as asset freezes, takedowns, victim notifications, recovery handoffs, or case closures. The position requires processing a high volume of weekly complaint dispositions, identifying and correcting platform errors such as false positives or misclassified scam patterns, and enriching complaint selectors utilizing over forty commercial data sources. Additionally, you will execute seamless shift handoffs to support continuous, around-the-clock operations.
The ideal candidate possesses public or private sector analytical or investigative experience, ranging from one to three years, paired with a strong motivation to develop deep blockchain expertise. Strong artificial intelligence fluency is essential, requiring comfort using automated tools daily alongside critical judgment. Candidates should thrive in a fast-paced environment where scopes and priorities shift frequently, and demonstrate strong verbal and written communication skills. Daily operations typically follow standard business hours in the local time zone, alongside participation in a formal on-call rotation for urgent events such as hacks or law enforcement requests.
Responsibilities
- Process inbound complaint information and route cases into investigative pipelines
- Validate outputs from the artificial intelligence investigation platform to catch errors like false positives and misclassified scams
- Enrich complaint selectors using a stack of more than forty commercial data source integrations
- Execute clean shift handoffs to maintain continuous around-the-clock operations
- Participate in a formal on-call rotation for high-priority events such as hacks and law enforcement support
Requirements
- Investigative or analytical experience in the public or private sector
- Strong artificial intelligence fluency with comfort using artificial intelligence tools daily
- Strong written and verbal communication skills
- Ability to operate in a fast-paced environment where project scope and emphasis may shift
Qualifications
- Desire to develop deep cryptocurrency and blockchain analysis expertise
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote status of the Global Investigator role?
The source posting does not specify a location or state whether the role is remote, hybrid, or on-site.
What experience level is required for this position?
The posting requires one to three years of investigative or analytical experience in either the private or public sector.
What are the working hours and on-call expectations?
The daily schedule follows standard business hours in your local time zone. The role also includes a formal on-call rotation for high-priority events like hacks and law enforcement support, which involves weekly rotations with occasional weekend coverage.
How should candidates apply for this job?
Candidates are encouraged to apply directly on the company site after reviewing the job description carefully and providing thoughtful and accurate answers to application questions.
Sample Interview Questions
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