Hybrid opportunity at
DeliverooHead of Commercial Marketing, Restaurants (Merchant & Ads)
This is a full-time, hybrid leadership role based in London with Deliveroo, which is now part of DoorDash. The position sits in the Central Integrated Marketing…
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About This Role
This is a full-time, hybrid leadership role based in London with Deliveroo, which is now part of DoorDash. The position sits in the Central Integrated Marketing group, inside the Merchant and Ads team that defines the worldwide approach to working with restaurant merchants. The post reports to the Merchant and Ads Integrated Marketing Director and requires working from the London headquarters three days a week. The job owns restaurant merchant…
Job Description
This is a full-time, hybrid leadership role based in London with Deliveroo, which is now part of DoorDash. The position sits in the Central Integrated Marketing group, inside the Merchant and Ads team that defines the worldwide approach to working with restaurant merchants. The post reports to the Merchant and Ads Integrated Marketing Director and requires working from the London headquarters three days a week.
The job owns restaurant merchant marketing and advertising strategy from start to finish. It includes deciding how category-wide ads are priced and packaged, with input from Finance, and keeping the restaurant playbook for co-marketing, promotions and ads current. It also extends into change work that affects local and functional marketing groups, plus building the restaurant sell-in approach, pitch frameworks and case studies that commercial and local teams use.
The person supports local marketers on major enterprise merchant accounts, handles priority restaurant initiatives, and acts as the top escalation contact for serious merchant problems across markets. They also work as the lead marketing partner to merchant strategy and commercial colleagues.
The ideal candidate has at least seven years in marketing, ideally with merchant or advertising work in a consumer or marketplace company, and has owned the marketing strategy for a category or a whole team. Experience managing people and other managers is expected, along with strong commercial judgement, the ability to present to large audiences, skill in cross-functional partnerships, and a record of leading change. Written and verbal communication must be clear enough to turn varied inputs into one coherent plan.
Reporting performance to senior stakeholders and steering corrections when results slip is part of the job. The posting describes the chance to shape how Deliveroo approaches partnerships with some of the best-known restaurant brands.
Responsibilities
- Set the strategy for restaurant ads and monetisation on Deliveroo's own and third-party surfaces, feeding into the wider monetisation plan
- Decide how category-wide advertising is priced and packaged, working alongside the finance function
- Keep the restaurant playbook for co-marketing, promotions and advertising current, and push through changes that improve it
- Build the restaurant sell-in approach, including pitch frameworks and materials that local teams can adopt
- Help local marketers handle the largest enterprise merchant accounts and priority restaurant campaigns
- Act as the top escalation contact for serious merchant issues across markets and functions
- Partner with merchant strategy and commercial colleagues to turn restaurant priorities into marketing and ads plans
- Speak for restaurants in cross-functional forums and help shape the roadmap for merchant and ads surfaces
- Review sell-in case studies and proof points against performance data, then refine them
- Coordinate global delivery of restaurant merchant marketing goals and report results to senior leaders, adjusting direction where needed
Requirements
- Seven or more years in marketing, with merchant marketing, advertising or category work in a marketplace or consumer business preferred
- History of running the marketing plan for a full team or product category and untangling delivery issues that cut across several groups
- Hands-on experience leading people, including managers who report to you as the team expands
- Sharp commercial thinking that relies on business and financial figures when the path is unclear
- Comfortable presenting complex ideas to large rooms and adapting style for directors and department heads
- Demonstrated success forming cross-functional partnerships and working through disagreements with creativity
- Track record of driving change that makes a team or category work better
- Strong written and verbal communication, pulling complex input from many functions into one coherent plan and story
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The role is listed in London and is hybrid, with three days a week at the London headquarters.
Is this a full-time position?
Yes, the posting lists the role as full-time.
How much experience does the posting ask for?
It asks for at least seven years of marketing experience, with merchant marketing, advertising or category work considered a strong fit.
Is a salary listed?
The posting does not specify a salary or pay range.
How many interview stages are there?
The posting says the interview process typically includes three to four stages.
Sample Interview Questions
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