Opportunity at
TideHead of Product - Subscriptions
Tide is seeking an experienced Head of Product to lead Membership Plans and the broader Subscriptions platform. Serving over two million small and medium-sized enterprise members…
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About This Role
Tide is seeking an experienced Head of Product to lead Membership Plans and the broader Subscriptions platform. Serving over two million small and medium-sized enterprise members worldwide across the UK, India, Germany, and France, Tide offers connected administrative solutions and business accounts designed to save customers time and money. In this position, you will operate within the Member Engagement Marketing product group to steer the global strategy, pricing structure, and…
Job Description
Tide is seeking an experienced Head of Product to lead Membership Plans and the broader Subscriptions platform. Serving over two million small and medium-sized enterprise members worldwide across the UK, India, Germany, and France, Tide offers connected administrative solutions and business accounts designed to save customers time and money. In this position, you will operate within the Member Engagement Marketing product group to steer the global strategy, pricing structure, and delivery of membership tiers.
This role suits an analytical, commercial, and customer-focused product leader who can navigate complex, fast-scaling environments. You will collaborate closely with engineering, design, marketing, data, finance, billing, and payment teams to manage the complete subscriber lifecycle—from acquisition and onboarding through upgrades, renewals, and cancellations. Responsibilities include defining global subscription roadmaps, shaping member benefits, leveraging qualitative and quantitative insights to maximize retention, and mentoring product managers.
Tide provides a flexible workplace model that blends remote work capability with physical office hubs designed for team-building and innovation. Employees enjoy a competitive compensation package including share options, family health insurance, life and accident protection, a pension scheme, and a home office setup contribution. Additional perks include generous annual leave, parental leave, sabbatical options, mental wellbeing resources, training budgets, volunteering days, daily breakfast, and the opportunity to work abroad for up to 90 days annually.
Responsibilities
- Own the vision, strategy, and roadmap for global Membership Plans to deliver a scalable member experience
- Define, evolve, and optimize subscription pricing, tiers, and benefits using customer data and insights
- Lead end-ter-end product delivery spanning discovery through execution across the entire subscription lifecycle
- Partner with cross-functional departments to achieve measurable business results aligned with company OKRs
- Champion user experience consistency and clarity across all membership touchpoints
- Mentor and support growing product managers within the team
- Utilize quantitative and qualitative metrics to enhance retention and long-term member value
Requirements
- 10+ years of product management experience with proven ownership of subscription, product-led growth, or membership initiatives
- Strong commercial and analytical capability including experience setting KPIs and driving revenue and retention outcomes
- Demonstrated cross-functional leadership skills with the ability to influence senior technical and commercial stakeholders
- Customer-first and outcome-driven mindset focused on high-impact user experiences
- Familiarity with operating in fast-scaling, ambiguous environments to turn complexity into clear priorities
- Clear communication abilities to present product trade-offs and vision to diverse audiences
- Background in building scalable global products while accounting for local regulatory and market factors
Core Skills
Benefits
- Competitive salary and share options
- Generous annual leave in addition to bank holidays
- Paid parental leave covering maternity, paternity, and adoption
- Extended paid and unpaid sabbatical leave options after milestone years
- Salary sacrifice savings for nursery fees and cycle-to-work schemes
- Comprehensive private family health insurance
- Accidental and life insurance protection
- Access to mental wellbeing resources including therapy and meditation courses
- Company pension scheme on eligible earnings
- Paid annual volunteering and personal development days
- Annual learning and development budget for coaching, courses, and books
- Option to work from abroad for up to 90 days annually through the Work Outside the Office program
- Home office setup contribution
- Laptop ownership program providing regular replacements while letting you keep the old device
- Daily breakfast spread with coffee, tea, and juices
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for this role?
The position is based in London. Tide champions a flexible workplace model that supports both remote work and regular in-person collaboration at company offices.
What experience is required to apply for the Head of Product position?
Applicants must have at least 10 years of product management experience, specifically demonstrating ownership of subscription, membership, or product-led growth initiatives.
What is the salary for this role?
The salary is not stated in the job posting, though the position includes competitive compensation and share options.
Sample Interview Questions
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