Remote opportunity at
VonageInbound Sales Development Representative (SDR) - CCaaS/UCaaS
Vonage is seeking an Inbound Sales Development Representative focused on UCaaS and CCaaS to help global brands advance their digital transformation through cloud communications. This remote,…
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About This Role
Vonage is seeking an Inbound Sales Development Representative focused on UCaaS and CCaaS to help global brands advance their digital transformation through cloud communications. This remote, full-time position involves acting as the initial contact for prospective clients, evaluating their needs, and explaining product options and pricing. The role suits an organized, proactive professional who enjoys learning and can thrive in a fast-paced setting. The person in this role will collaborate…
Job Description
Vonage is seeking an Inbound Sales Development Representative focused on UCaaS and CCaaS to help global brands advance their digital transformation through cloud communications. This remote, full-time position involves acting as the initial contact for prospective clients, evaluating their needs, and explaining product options and pricing. The role suits an organized, proactive professional who enjoys learning and can thrive in a fast-paced setting.
The person in this role will collaborate across departments to execute outreach campaigns via phone, direct mail, and email, while keeping detailed records in Salesforce CRM. Responsibilities include identifying sales opportunities, educating buyers on company offerings, and helping build custom value propositions. Vonage values a diverse workforce and provides an environment focused on collaboration and career growth.
Responsibilities
- Manage inbound prospect outreach through phone calls, email campaigns, and direct mail initiatives
- Act as the primary contact for prospective clients to provide product education and build value propositions
- Collaborate with internal marketing, product, and sales teams to assess and identify leads
- Explain service pricing, answer questions, and address potential customer needs or concerns
- Maintain detailed records of accounts, opportunities, leads, and sales activities within Salesforce CRM
- Meet established monthly targets for lead generation, contacts, and other metrics
- Handle special projects assigned by leadership
Requirements
- Ability to operate in a dynamic and changing environment with minimal supervision
- Proficiency in basic computer applications including email, spreadsheets, word processing, and databases
- Capacity to apply arithmetic concepts regularly and demonstrate strong time management skills
- Strong verbal, written, and listening communication abilities
Qualifications
- Bachelor Degree
- Prior experience utilizing Salesforce CRM
Core Skills
Benefits
- Competitive salary ranging from USD 45,280 to 59,500 per year
- Unlimited discretionary time off
- Tuition reimbursement
- Career advancement opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting explicitly states that the role has a remote status.
What is the salary range for the Inbound Sales Development Representative?
The position offers an annual salary between USD 45,280 and 59,500.
What education is required to apply?
A Bachelor's degree is listed as ideal but not essential for application.
What benefits are provided with this job?
Vonage offers competitive pay, unlimited discretionary time off, and tuition reimbursement.
Sample Interview Questions
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