Opportunity at
GoCardlessInternal Communications Specialist
GoCardless is seeking an Internal Communications Specialist to join their team. Operating as a global leader in bank payments, the company helps over 100,000 businesses handle…
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About This Role
GoCardless is seeking an Internal Communications Specialist to join their team. Operating as a global leader in bank payments, the company helps over 100,000 businesses handle recurring and one-off payments through open banking, Direct Debit, and real-time solutions. The internal communications group works to connect employees with company strategy, cultivate an engaging culture, and guide personnel through major periods of change, such as the ongoing integration between GoCardless and Mollie.…
Job Description
GoCardless is seeking an Internal Communications Specialist to join their team. Operating as a global leader in bank payments, the company helps over 100,000 businesses handle recurring and one-off payments through open banking, Direct Debit, and real-time solutions. The internal communications group works to connect employees with company strategy, cultivate an engaging culture, and guide personnel through major periods of change, such as the ongoing integration between GoCardless and Mollie.
This position suits a proactive professional who thrives in a fast-paced environment and excels at managing multiple priorities simultaneously. The person in this role will take charge of daily communication planning, guide integration strategies, lead Town Hall sessions, and act as a trusted advisor to various internal stakeholders. Candidates should be comfortable maintaining hands-on involvement across different communication channels like Slack, email, intranets, and face-to-face meetings while translating complex concepts into clear, engaging language.
Employees have access to adaptive working practices, a work away scheme permitting work from outside the country of residence for up to 20 days annually, wellbeing support with medical coverage, a learning budget, and parental leave provisions. Lunch arrangements include a meal voucher or paid office lunch depending on location, alongside holiday time that includes volunteer days and moving leave.
Responsibilities
- Manage daily planning and execution for internal communication projects and ongoing messaging beats
- Design communication strategies that guide staff through the GoCardless and Mollie business integration
- Lead Town Hall gatherings by shaping agendas, briefing speakers, producing content, and sharing follow-up materials
- Develop and execute targeted communication plans for initiatives like engagement surveys, product launches, and business transformation
- Serve as a trusted advisor to stakeholders across the organization on achieving communication goals
- Co-manage internal channels including email tools, Slack, and the intranet
- Host and track listening sessions with staff across all office locations to gather feedback and identify areas for improvement
Requirements
- Demonstrated professional experience working within a busy internal communications function at a fast-paced company
- Ability to independently design, tactically deliver, and measure strategic internal communication plans
- Experience managing end-to-end internal communications connected to business transformation initiatives
- Strong relationship-building skills to engage with stakeholders at all organizational levels
- Exceptional writing capabilities with the skill to simplify complex information into authoritative and friendly messaging
- Proficiency with omnichannel communication methods spanning email, Slack, Zoom, intranet platforms, and in-person formats
- Hands-on execution style capable of handling multiple concurrent tasks in a small team environment
Qualifications
- Prior background working on mergers, acquisitions, or organizational integration communications
- Experience managing logistics and communications for large-scale company events across all phases
Core Skills
Benefits
- Wellbeing support and medical cover
- Meal vouchers or paid lunch when working from the office depending on location
- Work away scheme allowing up to 20 working days outside your country of residence in any 12-month period
- Adaptive working arrangements for flexible scheduling
- Parental leave options
- Annual individual learning budget
- Generous holiday allowance with volunteer days and moving leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Internal Communications Specialist role?
The gross base salary range is between EUR 2,060 and EUR 3,100 per year. GoCardless generally pays between the minimum and mid-point of EUR 2,060 to EUR 2,580 until performance is assessed, with final offers dependent on experience, assessments, budgets, and internal parity.
What is the employment type for this position?
The posting specifies that this is a full-time position.
Does the posting specify the work location?
The posting does not specify a specific city location or state whether the role is remote, hybrid, or on-site, though it mentions the company has teams and operations across North America, Europe, and Asia-Pacific.
What qualifications are preferred for candidates?
Ideal candidates bring prior experience handling communications for mergers, acquisitions, or integrations, as well as background in managing logistics for large company events before, during, and after.
Sample Interview Questions
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