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Key Account Director - CRM & Industry Solutions (BFSI)

This on-site Key Account Director role in Mumbai centers on selling ServiceNow CRM and industry solutions to enterprise customers in the BFSI sector. The role carries…

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Role Snapshot

Hiring Now
Work arrangement
Not specified
Location
Mumbai, India
Salary
Not specified
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Employment type
Full-time
Experience
Not specified
Added to Jobsiz2h agoEmployer posted Sep 21, 2026
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Applications0
Apply BeforeNo deadline

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About This Role

This on-site Key Account Director role in Mumbai centers on selling ServiceNow CRM and industry solutions to enterprise customers in the BFSI sector. The role carries quarterly and annual quotas for an assigned territory and requires building executive relationships and a regional sales plan. ServiceNow's CRM products run on its service management platform. The director works with solution consultants and partners to move opportunities to close.

Job Description

This on-site Key Account Director role in Mumbai centers on selling ServiceNow CRM and industry solutions to enterprise customers in the BFSI sector. The role carries quarterly and annual quotas for an assigned territory and requires building executive relationships and a regional sales plan.

ServiceNow's CRM products run on its service management platform. The director works with solution consultants and partners to move opportunities to close.

Responsibilities

  • Meet quarterly and annual sales quotas within an assigned territory
  • Build a regional sales plan and a target prospect list
  • Lead initial executive meetings and product demonstrations with solution consultants
  • Manage the sales process through to closing and grow existing accounts

Requirements

  • 12+ years of sales experience, including new business in enterprise customer experience or business solutions
  • Experience selling into India BFSI
  • Experience using AI in work processes, decision-making or problem-solving

Qualifications

  • Knowledge of sales force automation, customer service management or ERP technologies (preferred)
  • Bachelor's degree in business, marketing or a related discipline

Core Skills

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Where is this job based and is it remote?

The role is based in Mumbai and is listed as on-site. The posting mentions occasional travel for training or meetings.

What experience does the posting ask for?

It asks for 12+ years of sales experience, including selling into India BFSI. A bachelor's degree in business, marketing or a related discipline is also listed.

Does the posting state a salary?

No. The posting does not specify a salary.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.

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Posted by ServiceNow

Source: ServiceNow

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Posted by employer: Sep 21, 2026

Added to Jobsiz: Oct 15, 2026

The description was written by Jobsiz from the employer’s listing. Always check the original listing before applying.

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