On-site opportunity at
RoLead Fulfillment Pharmacy Technician - Torrance, CA
Ro operates a vertically integrated direct-to-patient healthcare platform offering nationwide telehealth, laboratory, and pharmacy services. The company has assisted millions of patients across the United States…
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About This Role
Ro operates a vertically integrated direct-to-patient healthcare platform offering nationwide telehealth, laboratory, and pharmacy services. The company has assisted millions of patients across the United States since 2017 and is regularly recognized as a top workplace. The organization seeks a Lead Fulfillment Pharmacy Technician for a full-time, on-site position located in Torrance, California. This role suits an experienced technician with a background in leadership who wants to guide daily pharmacy…
Job Description
Ro operates a vertically integrated direct-to-patient healthcare platform offering nationwide telehealth, laboratory, and pharmacy services. The company has assisted millions of patients across the United States since 2017 and is regularly recognized as a top workplace.
The organization seeks a Lead Fulfillment Pharmacy Technician for a full-time, on-site position located in Torrance, California. This role suits an experienced technician with a background in leadership who wants to guide daily pharmacy operations, support team members, and ensure high standards of safety and efficiency.
In this capacity, you will oversee a team of pharmacy technicians, provide training and coaching, and help manage scheduling and staffing needs. You will serve as the primary operational point of contact on the floor, working directly with pharmacy automation equipment and collaborating with pharmacists and cross-functional teams to resolve order and shipping issues. Responsibilities also include monitoring regulatory compliance, maintaining an inspection-ready workspace, and participating in continuous workflow improvements.
This position requires a flexible schedule to accommodate holidays, paid time off, and staffing coverage, with at least two weeks of advance notice provided for schedule shifts. The target hourly rate ranges from $31.50 to $32.75, supplemented by an equity and benefits package. Ro is an equal opportunity employer committed to a diverse workplace.
Responsibilities
- Lead and mentor pharmacy technicians through coaching, real-time feedback, and performance support
- Oversee onboarding, training, and ongoing skills development to maintain standard operating procedures
- Support scheduling and staffing to guarantee adequate shift coverage and workflow continuity
- Ensure accurate and efficient picking, packing, and shipping execution within established timelines
- Act as the primary contact for operational issues on the floor and escalate concerns to leadership
- Collaborate with pharmacists and operations, care, and product teams to resolve order and shipping challenges
- Operate and troubleshoot pharmacy automation machinery to support order volume
- Monitor quality, safety, and regulatory compliance throughout fulfillment operations
- Contribute to continuous improvement by evaluating workflows and implementing enhancements
- Maintain a clean, organized, and inspection-ready workspace
- Assist with order processing and technician duties to meet volume demands
- Perform additional operational tasks assigned by pharmacy leadership
Requirements
- Active and unrestricted California Pharmacy Technician Certification
- High school diploma or equivalent
- Minimum of 2 years of pharmacy technician experience
- Comfort working with pharmacy automation equipment and technology-driven workflows
- Flexibility to occasionally shift workdays to cover holidays, PTO, or staffing needs
Qualifications
- Prior leadership or supervisory experience strongly preferred
- Strong critical thinking and decision-making abilities for high-pressure situations
- Excellent organizational skills with sharp attention to detail
- Proactive, improvement-oriented mindset for cross-functional problem-solving
- Excellent verbal and written communication skills
Core Skills
Benefits
- Full medical, dental, and vision insurance plus OneMedical membership
- Healthcare and Dependent Care Flexible Spending Account
- 401(k) with company match
- Flexible paid time off
- Wellbeing and learning and growth reimbursements
- Paid parental leave and fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Frequently Asked Questions
What is the location and remote status of this job?
This position is located on-site in Torrance, California.
What is the employment type?
This is a full-time role.
What is the pay rate for this position?
The target hourly rate ranges from $31.50 to $32.75, in addition to a competitive equity and benefits package.
What certification is required to apply?
Applicants must hold an active and unrestricted California Pharmacy Technician Certification alongside a high school diploma or equivalent.
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