Opportunity at
FreshworksLead - Vendor Management
Freshworks has an opening for a Lead in Vendor Management, a role meant to strengthen the procurement department as it changes. The person builds out a…
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About This Role
Freshworks has an opening for a Lead in Vendor Management, a role meant to strengthen the procurement department as it changes. The person builds out a vendor management practice that can grow over time, beginning with supplier onboarding, contract routing and triage of incoming sourcing requests. The scope is planned to expand toward vendor compliance, company standards, supplier financial health, risk evaluation and contract oversight, giving the lead a voice…
Job Description
Freshworks has an opening for a Lead in Vendor Management, a role meant to strengthen the procurement department as it changes. The person builds out a vendor management practice that can grow over time, beginning with supplier onboarding, contract routing and triage of incoming sourcing requests. The scope is planned to expand toward vendor compliance, company standards, supplier financial health, risk evaluation and contract oversight, giving the lead a voice in the direction of the program.
Current work includes coordinating onboarding steps for new suppliers so they satisfy company rules, and helping internal teams and vendors move through that process smoothly. The lead handles contract routing, pushes for steady contract practices across procurement, supports business users who interact with the function, and sends each sourcing request down the right path.
Future duties are described as keeping supplier paperwork current, such as insurance proof, confidentiality agreements, diversity credentials and compliance files; tracking KPIs and SLAs by supplier tier; creating scorecards; running ongoing supplier risk reviews; preparing fallback arrangements for critical vendors; and watching renewal dates so talks begin in time. Five or more years in vendor management or procurement, along with familiarity with the complete procure-to-pay chain, is expected.
Responsibilities
- Coordinate onboarding of new suppliers so they meet company requirements
- Help internal teams and vendors work through onboarding
- Route contracts and encourage consistent contract handling across procurement
- Triage sourcing requests and direct each one to the proper process
- Support stakeholders who approach the procurement team with needs
- Keep supplier documentation current, including insurance proof, NDAs, diversity credentials and compliance files
- Monitor KPIs and SLAs for each supplier tier and build scorecards
- Carry out ongoing supplier risk reviews and maintain fallback plans for critical vendors
- Keep business stakeholders updated on supply market developments and external risks
- Track renewal dates and open renewal or re-sourcing talks early
Requirements
- Five or more years in vendor management or procurement
- Experience creating procurement workflows, quality and productivity standards, and policies
- Working understanding of the entire procure-to-pay sequence
- Familiarity with procurement platforms and methods
- Strong communication and teamwork skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The posting does not name a city. It is listed as an on-site, full-time position.
What is the salary?
The posting gives an annual base salary range of $105,000 to $130,000.
What experience is needed?
The posting asks for at least five years in vendor management or procurement, knowledge of the full procure-to-pay sequence, and familiarity with procurement tools.
How do I apply?
The posting does not describe how to apply.
Sample Interview Questions
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