Remote opportunity at
CoLabMajor Account Director
CoLab is hiring a remote Major Account Director to deepen relationships with existing enterprise customers and to pursue strategic new accounts. CoLab develops AI software that…
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About This Role
CoLab is hiring a remote Major Account Director to deepen relationships with existing enterprise customers and to pursue strategic new accounts. CoLab develops AI software that helps mechanical engineering teams design vehicles, jet engines and medical devices with fewer rework cycles. The company is headquartered in St. John's, Newfoundland. The role focuses on landing and expanding accounts worth seven figures. The director builds and carries out account strategies, including detailed…
Job Description
CoLab is hiring a remote Major Account Director to deepen relationships with existing enterprise customers and to pursue strategic new accounts. CoLab develops AI software that helps mechanical engineering teams design vehicles, jet engines and medical devices with fewer rework cycles. The company is headquartered in St. John's, Newfoundland.
The role focuses on landing and expanding accounts worth seven figures. The director builds and carries out account strategies, including detailed account planning and selling to several contacts at once, so the customer gets maximum benefit and CoLab grows its revenue. Finding and qualifying new opportunities inside current accounts is a core task.
This is a field-heavy position. Travel to customer sites averages about one week per month, and there are also team gatherings in Newfoundland, Canada, usually twice a year. The director needs to understand each customer's business and technical needs, act as an expert on CoLab and industry practice, and demonstrate a highly technical product to buyers who are new to it.
Expansions and renewals are handled together with Account Executives and Customer Success teams. Follow-up conversations and all activity are logged in Salesforce. The ideal person is resilient and goal-driven, comfortable in a fast-moving startup, and works with an owner's mindset, bringing either leadership of complex enterprise accounts in SaaS or an engineering background with strong closing ability.
Responsibilities
- Develop ties with current customers and with strategic prospects that are new to CoLab
- Create and run account strategies that deliver value to customers and revenue to CoLab
- Map accounts and sell across several teams and departments at once
- Identify, vet and develop new opportunities inside current accounts
- Advise customers on CoLab and industry best practices
- Work with Account Executives and Customer Success teams on expansions and renewals
- Understand customers' business and technical needs so they reach their goals
- Follow up on conversations and log all activity in Salesforce
- Travel to customer sites, averaging about one week per month
Requirements
- Leadership of complex enterprise or key accounts in SaaS, or an engineering background plus real closing ability
- At least one to two years working with large enterprise customers of 10,000+ employees
- Ability to analyze use cases and demonstrate a highly technical product
- Strategic thinking for complex enterprise sales of a product still new to the market
- Comfort with detailed account planning and account mapping
- Excellent communication skills
- Resilient, self-motivated and goal-driven
- Works well in a team, with an owner's mindset
Qualifications
- Experience with manufacturing clients, such as automotive, medical device, or hardware and mechanical consumer products, is a bonus
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the role is listed as remote.
How much travel is involved?
Travel to customer sites averages about one week per month. Team gatherings in Newfoundland, Canada also take place, usually twice a year in December and June.
What experience matters most?
The posting asks for experience handling complicated enterprise or key accounts, or an engineering background with strong closing ability, plus one to two years with large enterprise customers.
What is the salary and what are the benefits?
The posting does not specify a salary or a list of benefits.
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