Remote opportunity at
SamsaraManager, Enterprise Implementation - Core
Samsara is seeking a Manager, Enterprise Implementation - Core to lead a team of Implementation Consultants responsible for deploying its connected operations platform for major enterprise…
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About This Role
Samsara is seeking a Manager, Enterprise Implementation - Core to lead a team of Implementation Consultants responsible for deploying its connected operations platform for major enterprise accounts. Samsara develops a Connected Operations Cloud platform that utilizes IoT data to enhance the safety, efficiency, and sustainability of physical operations across industries such as construction, transportation, agriculture, manufacturing, and field services. In this remote, full-time role, the manager will guide high-touch onboarding…
Job Description
Samsara is seeking a Manager, Enterprise Implementation - Core to lead a team of Implementation Consultants responsible for deploying its connected operations platform for major enterprise accounts. Samsara develops a Connected Operations Cloud platform that utilizes IoT data to enhance the safety, efficiency, and sustainability of physical operations across industries such as construction, transportation, agriculture, manufacturing, and field services.
In this remote, full-time role, the manager will guide high-touch onboarding motions, direct hardware and software configurations, oversee system and API integrations, and cultivate an engaging team culture. The ideal candidate possesses a strong work ethic, high emotional intelligence, and experience managing technical services teams through complex deployments. This position plays a critical role in safeguarding customer renewals and expansion opportunities while collaborating closely with Sales, Solutions Engineering, Support, and Customer Success departments.
Responsibilities
- Manage team performance by meeting department KPIs and organizational OKRs
- Oversee executive-level stakeholder relationships and resolve escalations for high-value accounts
- Collaborate cross-functionally with Sales, Solutions Engineering, Support, and Customer Success to protect renewals and expansions
- Coach consultants through multi-site technical implementations involving hardware deployments and API integrations
- Drive process improvements to increase operational efficiency and data automation
- Hire, mentor, and lead an inclusive and high-performing team
Requirements
- Minimum of 4 years of experience managing a services team supporting complex enterprise deployments
- Experience implementing medium or high touch enterprise accounts or account management programs
- Experience managing escalations and executive relationships on high-value accounts
- Familiarity with customer success CRM tools like Gainsight or PSA software
- Authorization to work in the specified location
Qualifications
- SaaS, IoT, or hardware implementation experience
- Project or program management experience such as a PMP certification
- Bachelor degree from a four-year institution
Core Skills
Benefits
- Base salary range of USD 109,480 to 165,600 per year
- Performance-based bonus or variable pay
- Equity eligibility in a high-growth public company
- Flexible, employee-led remote work model
- Professional development stipend
- Comprehensive health and parental leave plans
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is remote and utilizes a flexible, employee-led remote working model.
What is the salary for this role?
The annual base salary spans from USD 109,480 to 165,600, with total compensation also including performance-based variable pay and equity.
What kind of experience is required?
Candidates must have at least four years of experience managing a services team that supports complex enterprise deployments, along with experience handling escalations and executive stakeholder relationships.
Sample Interview Questions
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