Remote opportunity at
NateraManager of Data Analysis for Lab Production Support, Extended-Hours Support (ExHS)
Natera is seeking a Manager of Data Analysis for Lab Production Support within its Data Science Production Engineering department. Operating globally in precision medicine and genomics…
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About This Role
Natera is seeking a Manager of Data Analysis for Lab Production Support within its Data Science Production Engineering department. Operating globally in precision medicine and genomics testing, Natera focuses on cell-free DNA testing across organ health, oncology, and women’s health. This remote position involves leading an Extended-Hours Support shift team to deliver crucial data analytics services to lab operations, product management, lab directors, and genetic counselors. Candidates must commit to…
Job Description
Natera is seeking a Manager of Data Analysis for Lab Production Support within its Data Science Production Engineering department. Operating globally in precision medicine and genomics testing, Natera focuses on cell-free DNA testing across organ health, oncology, and women’s health. This remote position involves leading an Extended-Hours Support shift team to deliver crucial data analytics services to lab operations, product management, lab directors, and genetic counselors. Candidates must commit to one of three shift team options during the hiring process: a Weekend Shift Team, an Early-Morning Shift Team, or a Late-Evening Shift Team. Team members rotate quarterly between two specific schedule rotations within their chosen shift team, with no rotation permitted between different shift teams.
This role suits professionals with extensive data analysis and leadership backgrounds who want to make an immediate impact on patient care and healthcare providers through advanced medical diagnostics. Responsibilities include guiding staff, managing production escalations, driving operational excellence, and collaborating with cross-functional partners. Natera offers a comprehensive compensation package for this remote opportunity, with a salary range between $140,000 and $175,000 USD, determined by factors such as experience, skill set, location, and certifications.
Responsibilities
- Lead and mentor the assigned shift team while fostering accountability, collaboration, and innovation.
- Measure, report, and continually enhance the operational effectiveness of the team.
- Establish and monitor team objectives that align with broader organizational goals.
- Deliver performance assessments, constructive feedback, and career growth opportunities to staff.
- Ensure the accurate and timely resolution of data analysis tickets for production escalations.
- Train and coach team members regarding new procedures, technologies, and industry best practices.
- Represent the shift team during stakeholder meetings and proactively manage stakeholder expectations.
- Translate complex analytical outcomes into practical recommendations for cross-functional partners.
- Identify and escalate risks, such as data model modifications, that could affect project schedules or ticket turnaround times.
- Find and implement opportunities for automation and process enhancements to streamline operations.
Requirements
- Minimum 5 years of working experience within a highly regulated setting such as FDA or CLIA compliant environments.
- Minimum 5 years of hands-on background in data analysis or statistical modeling within data engineering, data production, data analytics, or analytics production support positions.
- Minimum 2 years of experience in a team management capacity.
- Proficiency in SQL and Python development.
- Working knowledge of Snowflake platform technologies.
- Strong SQL capabilities for querying and retrieving data from complex data sources in structured formats.
- Familiarity with version control systems like GitLab or GitHub for code management and collaboration.
Qualifications
- Master’s degree in a related field such as Computer Science, Data Science, or Statistics.
- Knowledge of regulatory guidelines including HIPAA and FDA requirements.
- Working knowledge of diagnostic laboratory business processes and requirements.
- Experience handling production escalations, data workflows, and team operations.
- Prior experience with healthcare data and clinical terminology.
- Functional comprehension of next-generation sequencing workflows.
Core Skills
Benefits
- Comprehensive medical, dental, vision, life, and disability insurance plans for eligible employees and dependents.
- Free testing for employees and their immediate families, alongside fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k retirement benefits.
- Commuter benefits and an employee referral program.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The pay range for this remote USA position is $140,000 to $175,000 USD. Actual compensation is determined by factors such as skill set, experience depth and years, certifications, and specific office location.
Is this job fully remote?
Yes, this is a remote position located in the USA.
What are the shift options for this role?
Candidates select and commit to one of three shift teams during hiring: Weekend, Early-Morning, or Late-Evening. Team members rotate quarterly between their team's two scheduled rotations but do not rotate between different shift teams.
What educational background is required?
The posting lists a Master's degree in a related field such as Statistics, Data Science, or Computer Science as a qualification.
Sample Interview Questions
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