Opportunity at
FreshworksManager - Services Sourcing
A new Manager, Services Sourcing position at Freshworks will lead a set of sourcing category managers inside a procurement function that is being reshaped. The job…
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About This Role
A new Manager, Services Sourcing position at Freshworks will lead a set of sourcing category managers inside a procurement function that is being reshaped. The job blends people leadership with hands-on dealmaking: the manager oversees the team while also carrying sourcing projects and negotiating purchases personally. Someone organized, with a solid procurement track record and a real interest in developing people, would fit well. Leadership duties cover coaching team members,…
Job Description
A new Manager, Services Sourcing position at Freshworks will lead a set of sourcing category managers inside a procurement function that is being reshaped. The job blends people leadership with hands-on dealmaking: the manager oversees the team while also carrying sourcing projects and negotiating purchases personally. Someone organized, with a solid procurement track record and a real interest in developing people, would fit well.
Leadership duties cover coaching team members, setting individual targets and service levels, reviewing performance, and spotting development needs. The manager also takes part in hiring and onboarding, explains internal buying procedures to staff and business partners, and maintains active relationships with senior stakeholders so that sourcing stays in step with company priorities.
On the commercial side, the manager runs category-based sourcing initiatives, helps draft and review agreements, and bargains with vendors over prices, service commitments and other commercial and legal conditions. Supplier risk reviews, competitive tenders to select the strongest-value vendors, and ongoing measurement of supplier results against agreed service levels and quality benchmarks are also part of the role.
Responsibilities
- Coach and mentor sourcing staff, offering direction, support and feedback on performance
- Build a cooperative team atmosphere where knowledge is shared openly
- Distribute work, follow progress, and confirm that people meet their individual goals and SLA commitments
- Identify skill gaps and help each team member grow professionally
- Help recruit new team members and bring them up to speed
- Explain internal purchasing procedures to the team and stakeholders
- Deliver sourcing projects using category strategies and established methods
- Assist with drafting, reviewing and negotiating agreements to secure favorable terms
- Negotiate pricing, service levels and other commercial and legal terms with vendors
- Perform supplier risk assessments and run competitive tenders for best-value partners
- Track supplier delivery against agreed service levels and quality benchmarks
Requirements
- A bachelor-level degree in supply chain, business administration or a closely related field
- A minimum of seven years in procurement or sourcing
- Documented success leading and developing a team
- Competence in negotiating and closing purchasing agreements personally
- Practical knowledge of procurement software and tools
- Sharp analytical and problem-solving ability
- Clear written and spoken communication
Core Skills
Benefits
- Bonus and equity may be available
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The posting does not name a city. It is listed as an on-site position.
Is this a full-time role?
Yes. The listing shows a full-time role that combines team leadership with hands-on negotiation.
What background is needed?
The posting asks for a relevant degree, at least seven years in procurement or sourcing, and a history of leading people.
What is the pay?
The posting states an annual base salary of $145,000 to $180,000 and says bonus or equity may be available.
How do I apply?
The posting does not describe the application steps.
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