Remote opportunity at
StripeMarketing Operations Manager, AMER Events
Stripe builds payment and financial tools that companies of every size use to take money and expand their revenue. This Marketing Operations Manager position supports the…
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About This Role
Stripe builds payment and financial tools that companies of every size use to take money and expand their revenue. This Marketing Operations Manager position supports the AMER region within the company's marketing operations group, which concentrates on execution, systems and efficiency. The group partners with regional, demand, growth, MarTech and creative staff to deliver measurable campaigns at scale across channels. The manager acts as process owner for event marketing operations,…
Job Description
Stripe builds payment and financial tools that companies of every size use to take money and expand their revenue. This Marketing Operations Manager position supports the AMER region within the company's marketing operations group, which concentrates on execution, systems and efficiency. The group partners with regional, demand, growth, MarTech and creative staff to deliver measurable campaigns at scale across channels.
The manager acts as process owner for event marketing operations, covering live and virtual programs from first intake to reporting after the event. Working with field marketing, demand generation, MarTech and sales colleagues, the manager sets operating plans, schedules, owners and targets. Responsibilities also span targeting, sign-up flows, messaging, quality checks, go-live readiness and attendance measurement.
Data work is a large share of the role. The manager keeps records accurate for people who attended and people who did not, runs scoring, categorization, routing, nurture and sales alerts to agreed turnaround times, and ensures permissions, privacy and contact rules are respected. Reports show how each program performed, who showed up, how leads were directed and followed up, and what reached the pipeline. Gaps in process, data or tooling are documented and fixed.
The listing is marked remote. The posting does not give a salary range or describe benefits. It asks for at least five years in marketing or event operations, deep Marketo skill and familiarity with tools like Splash and ON24.
Responsibilities
- Serve as process owner for live and virtual event marketing operations.
- Set operating plans, timelines, owners and success measures together with partner teams.
- Direct audience planning and campaign delivery, from targeting and sign-up flows through messaging, QA and go-live.
- Track sign-ups and turnout, tackle emerging risks, and find ways to lift conversion and engagement.
- Own accuracy of attendee and non-attendee records, from collection and checks through enrichment and reconciliation.
- Run lead scoring, categorization, routing, nurture and sales alerts to agreed turnaround times.
- Produce reporting on program results, lead flow, sales responsiveness and pipeline contribution.
- Document procedures that make execution more consistent.
Requirements
- Five-plus years in marketing ops, demand generation ops, event ops or a close adjacent field.
- Three or more years working deeply in Marketo, including building programs that scale.
- Record of improving workflows inside event and webinar tools like Splash and ON24.
- Hands-on work with audience targeting, campaign flows, lead handling and follow-up with sales.
- Strong program management across timelines, dependencies, risks and several concurrent events.
- Analytical thinking and problem solving, including use of campaign data to find performance issues.
- Grasp of data integrity, permissions, privacy and contact rules.
- Clear speaking and writing, plus experience collaborating across marketing, sales and technology groups.
- Experience bringing AI into repeatable marketing ops workflows.
Qualifications
- Experience in technology or financial services, ideally at a fast-growing company.
- Familiarity with marketing automation platforms and how they are run.
- Experience managing or working alongside an offshore production team.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
The listing is marked remote, and the role supports the AMER region.
Is a salary listed?
No. The posting does not state a salary or list benefits.
What Marketo experience is required?
The posting asks for 3 or more years of deep Marketo expertise, plus 5 or more years in marketing or event operations.
How do I apply?
The posting text does not describe the application steps.
Sample Interview Questions
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