Opportunity at
DeliverooMid Market Team Lead
Deliveroo, which is now part of DoorDash, is seeking a Mid Market Team Lead for an on-site position. In this role, you will lead, coach, and…
Career Tools
About This Role
Deliveroo, which is now part of DoorDash, is seeking a Mid Market Team Lead for an on-site position. In this role, you will lead, coach, and develop a team of account managers who oversee Mid Market partners, including national chains and local gems. You will define the growth strategy for your segment, establish clear priorities, and drive operational excellence through routine performance reviews. This position requires direct involvement in commercial…
Job Description
Deliveroo, which is now part of DoorDash, is seeking a Mid Market Team Lead for an on-site position. In this role, you will lead, coach, and develop a team of account managers who oversee Mid Market partners, including national chains and local gems. You will define the growth strategy for your segment, establish clear priorities, and drive operational excellence through routine performance reviews.
This position requires direct involvement in commercial negotiations for top-tier or complex restaurant partners when necessary. You will collaborate cross-functional teams to eliminate operational blockers, champion partner success, and ensure performance targets are met. Successful candidates will balance hands-on support with scalable impact while operating in a fast-changing environment.
Responsibilities
- Lead, coach, and develop a team of Account Managers overseeing restaurant partners
- Establish clear goals, performance expectations, and priorities for the team
- Define and own the growth strategy for the designated restaurant segment
- Drive the adoption and sale of Deliveroo tools and features among partners
- Engage directly with top-tier or complex partners during commercial negotiations when required
- Conduct regular performance reviews to drive operational consistency
- Identify segment-wide risks and opportunities to act early
- Collaborate across departments to eliminate blockers and enhance partner results
- Scale best practices and standard operating procedures across the team
Requirements
- Minimum of 5 years of experience in a commercial role
- At least 3 years of proven experience managing a complex team
- Solid understanding of restaurant marketplace dynamics and performance drivers
- Commercial mindset focused on guiding negotiations and growth discussions
- Data-driven approach to decision-making and performance management
- Strong communication and stakeholder management skills
- Fluency in both English and Arabic
- Ability to operate effectively in fast-paced environments with high ownership
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
The source posting explicitly indicates that this role is on-site.
What experience is required to apply?
Candidates must have at least 5 years of experience in a commercial role, including 3 or more years managing a complex team.
What language skills are needed for the position?
Applicants must be fluent in both English and Arabic.
What is the salary for this position?
The salary is not specified in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.