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SkillsoftNorth America Solutions & Services Leader
Skillsoft is a global provider of AI-native skills management solutions, helping thousands of organizations worldwide close critical skill gaps and build their workforce through personalized learning…
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About This Role
Skillsoft is a global provider of AI-native skills management solutions, helping thousands of organizations worldwide close critical skill gaps and build their workforce through personalized learning and real-time intelligence. The company is currently seeking a North America Solutions & Services Leader to join its team on a full-time, remote basis. This executive leadership position oversees regional Market Solutions Leaders across five North America markets, combining responsibilities in sales, professional services…
Job Description
Skillsoft is a global provider of AI-native skills management solutions, helping thousands of organizations worldwide close critical skill gaps and build their workforce through personalized learning and real-time intelligence. The company is currently seeking a North America Solutions & Services Leader to join its team on a full-time, remote basis.
This executive leadership position oversees regional Market Solutions Leaders across five North America markets, combining responsibilities in sales, professional services delivery, pre-sales solutions consulting, and customer success. The role suits an experienced operator, coach, and change agent capable of translating strategy into repeatable execution while driving annual recurring revenue growth, improving customer retention, and shaping the overall regional customer experience. Working closely with the North America Vice President of Sales, the successful candidate acts as a primary go-to-market change leader, sustaining team confidence and operational discipline throughout ongoing organizational transitions.
The position involves managing and developing regional market solutions teams, coaching staff on advanced solutioning and value-based selling using MEDDPICC methodology, and collaborating with cross-functional partners across product, marketing, and professional services. Compensation for this role ranges from USD 215,000 to 239,000 per year, accompanied by enterprise benefits including medical, dental, vision, and paid time off.
Responsibilities
- Manage, coach, and develop Market Solutions Leaders across the geography with clear performance standards
- Oversee the end-to-end customer solution lifecycle utilizing MEDDPICC rigor and value-realization discipline
- Steer teams through organizational transformation while maintaining clarity, confidence, and pace
- Co-own regional targets with the North America Geo Sales Leader for ARR growth, retention, expansion, NPS, and platform conversion
- Define the charter and target operating model for global shared and channel solution teams
- Collaborate with the Solutions IP Team to translate defined solutions and points of view into repeatable market-ready plays
Requirements
- Minimum 12 years of progressive management experience in enterprise PaaS combining sales, customer success, solutions consulting, or professional services
- Demonstrated experience overseeing professional or managed services and solutioning with proven results in driving long-term customer growth
- Proven track record of delivering ARR growth, retention, and expansion in platform and solutions-based selling
- Proficiency in Salesforce and business intelligence tools
- Deep fluency in MEDDPICC, value-based selling, and end-to-end customer lifecycle management
- Strong operational rigor with proficiency in forecasting, pipeline inspection, and data-driven outcomes
Qualifications
- Experience operating in a matrixed global organization with cross-functional collaboration across product, professional services, revenue operations, and marketing
- Familiarity with learning technologies, learning and development functions, talent ecosystems, and AI-enabled workforce transformation
Core Skills
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the North America Solutions & Services Leader?
The target base salary range for this position is anticipated to be between USD 215,000 and 239,000 per year.
What remote work options are available for this position?
The job posting indicates that the position is remote.
What benefits are provided by the employer?
Skillsoft offers enterprise benefits including medical, dental, vision, and paid time off.
How are hiring decisions handled at Skillsoft?
While Skillsoft uses AI-enabled tools to screen applications, all recruitment and hiring decisions are made by company personnel rather than solely through automated processing.
Sample Interview Questions
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