Opportunity at
DeliverooOperations Planning & Insights Associate
Deliveroo, which is now part of DoorDash, is hiring an Operations Planning & Insights Associate to join the Central Operations team within Site Operations in London.…
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About This Role
Deliveroo, which is now part of DoorDash, is hiring an Operations Planning & Insights Associate to join the Central Operations team within Site Operations in London. This position involves working on global strategy, planning, budgets, OKRs, and KPIs for dark kitchens, dark stores, and new retail models. The role suits an analytical professional who can use data to shape labor management, cost efficiency, and operational effectiveness while collaborating with cross-functional…
Job Description
Deliveroo, which is now part of DoorDash, is hiring an Operations Planning & Insights Associate to join the Central Operations team within Site Operations in London. This position involves working on global strategy, planning, budgets, OKRs, and KPIs for dark kitchens, dark stores, and new retail models. The role suits an analytical professional who can use data to shape labor management, cost efficiency, and operational effectiveness while collaborating with cross-functional groups such as Finance, Legal, Commercial, and Site Operations.
The person in this role will support operational strategy through modeling and insight generation, monitor cost lines, maintain dashboards, and serve as a contact for labor-related queries. Candidates must be London-based and work from the office a minimum of three days per week, and travel to other markets may be necessary. Equal opportunity policies apply to all applicants regardless of background.
Responsibilities
- Support operational strategy development through data analysis, modeling, and insight generation across dark kitchens, dark stores, and other formats
- Contribute to labor management initiatives by optimizing workforce planning, productivity tracking, and labor-to-sales efficiency
- Monitor and report key operational cost lines to drive performance management and accountability across the global network
- Maintain dashboards and reports to ensure performance is transparent, scalable, and actionable
- Serve as a point of contact for operations teams regarding labor-related queries
- Provide ad-hoc analysis and recommendations to support decisions, trade-offs, and investment priorities
- Document and maintain standard operating procedures for Operational Planning processes
- Drive a culture of data-driven decision-making to improve the accuracy and impact of site operations data
Requirements
- Minimum of 2 years of experience in an analytical or strategy role within consulting, finance, or a high-growth environment
- Strong quantitative skills with proficiency in Excel and/or Google Sheets
- Demonstrated stakeholder management, presentation, and communication abilities
- High attention to detail, structured problem-solving skills, and a proactive approach to improving processes
- Ability to thrive in a fast-paced, dynamic, and cross-functional environment
- London-based residency with a minimum requirement of 3 days per week in the office
- Availability to travel to other markets if required
Qualifications
- Understanding of economics, accounting, and/or statistics
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The position is based in London with an on-site requirement of a minimum of 3 days in the office per week. Travel to other markets may also be required.
What experience is required to apply?
Applicants must have a minimum of 2 years of experience in an analytical or strategy role, ideally in finance, consulting, or a high-growth environment, alongside strong quantitative skills in Excel or Google Sheets.
What is the salary for this position?
The posting does not specify the salary.
Sample Interview Questions
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