Remote opportunity at
NiCEPartner Account Manager, Spain
NiCE is hiring a Partner Account Manager to oversee and expand its channel partner network in Spain. The employer specializes in AI-driven customer experience and workforce…
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About This Role
NiCE is hiring a Partner Account Manager to oversee and expand its channel partner network in Spain. The employer specializes in AI-driven customer experience and workforce engagement solutions, providing cloud, digital, and AI software used by thousands of global enterprises to manage customer interactions and financial transactions. This remote position involves building the regional partner ecosystem by recruiting and developing resellers, regional systems integrators, and technology partners that take CXone,…
Job Description
NiCE is hiring a Partner Account Manager to oversee and expand its channel partner network in Spain. The employer specializes in AI-driven customer experience and workforce engagement solutions, providing cloud, digital, and AI software used by thousands of global enterprises to manage customer interactions and financial transactions.
This remote position involves building the regional partner ecosystem by recruiting and developing resellers, regional systems integrators, and technology partners that take CXone, CXone Mpower, and Cognigy to market. The selected professional will collaborate closely with regional sales teams and international partner leadership to generate predictable pipeline and revenue, manage deal registrations, and align on joint business planning.
The role suits a commercial relationship builder who understands partner economics, commercial terms, and enablement strategies. Candidates should bring expertise in the Spanish technology sector and the ability to influence cross-functional colleagues within a matrixed organization.
Responsibilities
- Develop and execute the partner strategy, segmentation, target profiles, and route to market for Spain
- Recruit, onboard, and manage new and existing partners to hit pipeline and revenue goals
- Execute joint business plans and periodic reviews with priority partners
- Partner with local sales teams to integrate partners into named accounts and manage deal registrations
- Drive partner enablement and certifications across sales, presales, and delivery functions for CXone Mpower and Cognigy
- Plan and execute joint marketing and demand generation initiatives with regional and global marketing groups
- Apply partner programs, commercial terms, and incentives consistently while identifying local market adjustments
- Provide regional feedback to international partner leadership to influence program investments
- Track and report key performance metrics including active partners, certified partners, bookings, and pipeline
Requirements
- At least 5 years of experience in channel, alliance, or partner management within cloud, SaaS, enterprise software, or CX technology
- Demonstrated history of recruiting partners and scaling them to achieve target revenue and pipeline
- Strong familiarity with partner commercial structures, such as incentives, margins, deal registration, and services attach
- Fluent in both Spanish and English
Qualifications
- Solid knowledge of the technology and partner ecosystem in Spain
- Existing professional network of integrators and resellers in Spain
- Knowledge of Portuguese or other European languages
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the job posting indicates a remote work arrangement.
What is the employment type?
The role is a full-time individual contributor position.
What experience is required for this role?
Candidates must have a minimum of five years of experience in partner, channel, or alliance management within enterprise software, SaaS, cloud, or customer experience technology.
What language skills are needed?
Fluency in both Spanish and English is required, while proficiency in Portuguese or other European languages is considered a bonus.
What is the salary for this position?
The salary is not stated in the job posting.
Sample Interview Questions
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