Remote opportunity at
Agility RoboticsPartner Operations Manager
Agility Robotics is a technology creator that builds commercially deployed humanoids designed to work alongside people in manufacturing facilities, warehouses, and distribution centers by taking on…
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About This Role
Agility Robotics is a technology creator that builds commercially deployed humanoids designed to work alongside people in manufacturing facilities, warehouses, and distribution centers by taking on repetitive and physically demanding tasks. The organization is currently seeking a Partner Operations Manager to join the Customer Success department. This position suits an organized, solutions-oriented professional who excels at bringing structure to complex environments and wants to help scale partner operations. In this…
Job Description
Agility Robotics is a technology creator that builds commercially deployed humanoids designed to work alongside people in manufacturing facilities, warehouses, and distribution centers by taking on repetitive and physically demanding tasks. The organization is currently seeking a Partner Operations Manager to join the Customer Success department. This position suits an organized, solutions-oriented professional who excels at bringing structure to complex environments and wants to help scale partner operations.
In this capacity, the individual will create and manage operational frameworks, resources, and processes that guide external partners through onboarding, engagement, and readiness. The role bridges strategy and execution by establishing performance metrics, building scalable workflows, and coordinating cross-functional initiatives with teams such as Sales, Product, Engineering, and Customer Success. The ideal operator enjoys tackling ambiguity, designing operational scorecards, and driving strategic plans from conception to completion.
The position is fully remote with the option for a hybrid arrangement for those living near offices in Fremont, California; Pittsburgh, Pennsylvania; or Salem, Oregon. The annual base salary spans from USD 124,000 to USD 193,000, supplemented by a competitive compensation package that includes equity, a 6% 401(k) match, fully covered insurance plans starting on day one, and flexible time off for exempt staff.
Responsibilities
- Manage the operational success of external partners across the alliance ecosystem by creating frameworks for onboarding, readiness, and engagement
- Build, document, and refine scalable operating procedures and workflows for the partner lifecycle
- Collaborate with Customer Success, Sales, Product, and Engineering departments to coordinate initiatives and align on partner needs
- Design and maintain operational metrics, dashboards, and reporting mechanisms to track partner health and performance
- Identify and improve the systems, tools, and infrastructure that support partner operations
- Resolve operational friction points to enhance the experience for internal teams and external partners
- Manage strategic partner relationships, alliance agreements, joint marketing messaging, and integrated service delivery methodologies
- Lead operational initiatives from initial planning to final execution while managing timelines, risks, and stakeholder alignment
Requirements
- Minimum of 5 years of professional background in business operations, partner operations, customer success operations, program management, or a related discipline
- Demonstrated experience designing, implementing, and improving operational processes in evolving business settings
- Strong project and program management capabilities to independently handle multiple priorities through completion
- Proven ability to collaborate cross-functionaly and influence stakeholders with competing priorities
- Strong analytical and problem-solving skills to convert operational data into actionable recommendations
- Experience creating tracking mechanisms, reporting, and operational dashboards
- Current authorization to work in the United States
Qualifications
- Prior experience supporting partner ecosystems, channel partnerships, strategic alliances, or third-party service delivery models
- Background working in robotics, hardware, automation, industrial technology, or comparable complex technology sectors
- Familiarity with customer lifecycle management, ongoing service delivery, and partner onboarding
- Experience scaling operational processes and programs within a high-growth organization
- Proficiency in using business intelligence tools, project management systems, and CRM platforms
- Experience establishing performance management frameworks, operational scorecards, and KPIs
Core Skills
Benefits
- 401(k) plan featuring a 6 percent company match
- Company stock options
- 100 percent company-paid medical, dental, vision, and short or long-term disability insurance for employees beginning on the first day of employment
- Employee Assistance Program for well-being support
- Flexible, unlimited paid time off for exempt employees alongside 12 company holidays including a winter shutdown
- Catered lunches four times a week plus snacks and refreshments at the Pittsburgh and Salem locations
- Paid parental leave programs
- Professional development and tuition reimbursement opportunities
- Relocation assistance for eligible roles
- Annual discretionary bonus eligibility
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote or on-site?
This role is fully remote, with an optional hybrid work arrangement available for candidates living within a commutable distance from company offices in Salem, Oregon; Pittsburgh, Pennsylvania; or Fremont, California.
What is the salary range for the Partner Operations Manager?
The anticipated annual base salary ranges from USD 124,000 to USD 193,000, with the final offer depending on factors such as market location, job-related knowledge, skills, and experience.
What level of experience is required to apply?
Candidates must have five or more years of experience in partner operations, business operations, customer success operations, program management, or a related field.
What benefits are provided with this role?
Full-time employees receive a 401(k) plan with a 6% match, company stock options, 100% company-paid medical, dental, vision, and disability insurance starting day one, flexible unlimited PTO for exempt staff, and professional development support.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.