Remote opportunity at
ElasticPrincipal Product Manager (Strategic Account Interactions) - Security Solutions
This Principal Product Manager role sits within Elastic Security's product group and focuses on its largest enterprise customers. The job is full-time, remote-first, and listed for…
Career Tools
About This Role
This Principal Product Manager role sits within Elastic Security's product group and focuses on its largest enterprise customers. The job is full-time, remote-first, and listed for the United States, with frequent travel expected for executive and design-partner sessions. The person in this job manages requests arriving from many enterprise customers at once. The task is to keep that intake organized, decide what matters most using a mix of data and…
Job Description
This Principal Product Manager role sits within Elastic Security's product group and focuses on its largest enterprise customers. The job is full-time, remote-first, and listed for the United States, with frequent travel expected for executive and design-partner sessions.
The person in this job manages requests arriving from many enterprise customers at once. The task is to keep that intake organized, decide what matters most using a mix of data and judgment, and make sure each request keeps advancing toward a decision.
Individual requests are only the starting point. The product manager spots common problems across accounts, turns some of them into formal design partnerships, and checks that the outcome helps the wider market. Validated patterns return to the core roadmaps, so influence extends well past the accounts directly covered.
Executive communication is central. The product manager is the main product contact for CISOs, CTOs and VPs of Security Operations, presenting roadmap changes that include deprioritized items and missed targets. Friction between a customer's contract and the roadmap is confronted directly.
Daily collaboration includes Legal, Engineering, Customer Success, Sales and Product. The role contributes to RFP answers, security questionnaires and roadmap briefings for prospects, and produces trackers, dashboards and decision memos so stakeholders can follow progress without extra meetings.
Applicants should have 7 to 10 years of product experience, at least four years of it in enterprise B2B software, plus hands-on work with SIEM, SOAR, XDR or similar platforms. A background as a practitioner, for example in SOC work or detection engineering, is a strong advantage. The typical starting base range is CAD 154,000 to 243,600, and the role is eligible for the stock program.
Responsibilities
- Build a structured tracker for customer-sourced requirements and keep answers moving
- Convert input from many accounts into one coherent product direction
- Push validated customer patterns into core roadmaps
- Rank requests using opportunity sizing, RICE and weighted scoring
- Assist with RFP answers, security questionnaires and prospect roadmap briefings
- Advocate for customer needs while resisting pressure from the largest account
Requirements
- 7 to 10 years of product management, including at least four years in enterprise B2B software
- Hands-on track record with named strategic accounts
- Hands-on background with SIEM, SOAR, XDR or wider security operations platforms
- Prior experience running an enhancement pipeline for several enterprise accounts simultaneously
Qualifications
- Experience with hyperscalers, MSSPs or the public sector
- Earlier career in security practice, for example SOC work, incident response, detection engineering or security architecture
Core Skills
Benefits
- Pay set by the work performed rather than by prior salary
- Health coverage that reaches families in many regions
- Schedule and location flexibility across numerous roles
- Generous yearly vacation allowance
- Matching of donations and volunteer effort up to $2,000 (or local equivalent)
- Volunteer time of up to 40 hours a year for causes the employee chooses
- Parental leave of at least 16 weeks
- Participation in the stock program
- Employer-matched RRSP, dollar for dollar up to six percent of eligible earnings
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the job remote?
The role is remote-first, with the location given as the United States. The listing expects travel for executive and design-partner work.
Which teams does the role work with?
Legal, Engineering, Customer Success, Sales and Product.
What is the pay?
The typical starting base salary range is CAD 154,000 to 243,600, with no variable pay. The role is eligible for the stock program and an RRSP match of up to six percent is listed.
What experience is required?
7 to 10 years of product management, including at least four years in enterprise B2B software.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.