Remote opportunity at
LimeFlightProduct Solutions Specialist - Europe, remote
LimeFlight operates from its headquarters in Zurich, Switzerland, with personnel distributed across eleven countries, focusing on sustainable inflight service management designed to cut food waste, fuel…
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About This Role
LimeFlight operates from its headquarters in Zurich, Switzerland, with personnel distributed across eleven countries, focusing on sustainable inflight service management designed to cut food waste, fuel consumption, operating costs, and carbon dioxide emissions within the airline sector. The organization is currently seeking a Product Solutions Specialist to operate as the operational arm of Product Management, steering customer onboarding, solution discovery, and customization initiatives from initial design through to widespread adoption…
Job Description
LimeFlight operates from its headquarters in Zurich, Switzerland, with personnel distributed across eleven countries, focusing on sustainable inflight service management designed to cut food waste, fuel consumption, operating costs, and carbon dioxide emissions within the airline sector. The organization is currently seeking a Product Solutions Specialist to operate as the operational arm of Product Management, steering customer onboarding, solution discovery, and customization initiatives from initial design through to widespread adoption and value realization.
This fully remote role acts as the primary product liaison for implementation clients. The incumbent will guide users through best practices, lead discovery sessions, evaluate customization requests, and write functional specifications while partnering with engineering teams to deliver scalable solutions. Responsibilities include running user acceptance testing, facilitating training, managing project scope, and ensuring delivered configurations meet strategic objectives.
Ideal candidates will bring extensive experience in B2B SaaS business analysis or product specialist capacities, alongside technical fluency in APIs, data models, and software deployments. The position requires strong stakeholder management capabilities, exceptional organizational skills, and a minimum of C1 English proficiency. Travel obligations include attending two annual week-long team gatherings plus ten to fifteen percent travel for client workshops, requirements gathering, and training sessions.
Responsibilities
- Act as the main product contact for clients throughout onboarding, implementation, and customization projects
- Direct customers in adopting recommended workflows, best practices, and maximizing product value
- Lead discovery workshops to analyze client operational challenges, business goals, and technical setups
- Identify opportunities to address user needs using existing product features before suggesting customizations
- Define solution approaches, user stories, functional specifications, and acceptance criteria
- Collaborate with engineering teams to clarify requirements, review solution approaches, and guide development through deployment
- Support user acceptance testing, rollout activities, training, change management, and client sign-off
Requirements
- Minimum of five years of experience in product specialist or business analysis roles within a B2B SaaS environment
- Solid understanding of SaaS products and software implementation workflows
- Strong technical comprehension of SaaS platforms, APIs, integrations, data models, and software deployment concepts
- Excellent communication and stakeholder management abilities
- Demonstrated experience in gathering and documenting business requirements
- Strong presentation and customer-facing skills
- Ability to translate client needs into clear, structured requirements with high attention to detail
- Minimum C1 English language proficiency
Qualifications
- Experience in aviation, airline operations, airline catering, supply chain, or logistics
- Experience supporting enterprise software implementations
- Familiarity with Agile product development methodologies
- Experience creating product documentation, training materials, and user guides
- Experience conducting market or competitor research
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that this is a fully remote role within a team distributed across 11 countries.
What is the expected travel requirement for this role?
The position requires attending two annual one-week team events, plus 10% to 15% travel for customer workshops, requirements engineering, and training.
What is the hiring process for this role?
The hiring process consists of a 45-minute recruiter screen, a one-hour interview with the hiring manager, a one-hour technical interview, and a one-hour discussion with founders and peers.
What experience level is required?
Candidates must have 5 or more years of experience in product specialist or business analysis roles within a B2B SaaS environment.
Sample Interview Questions
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