Opportunity at
KudaReconciliation & Settlement Officer
Kuda is recruiting a Reconciliation and Settlement Officer for its Payments Operations team. Its aim is to make sure every agency banking transaction is fully, accurately…
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About This Role
Kuda is recruiting a Reconciliation and Settlement Officer for its Payments Operations team. Its aim is to make sure every agency banking transaction is fully, accurately and promptly analysed and settled, in line with International Accounting Standards. Kuda is a fintech serving customers across Africa with transfers, business accounts and fast credit. The officer reconciles POS transactions every day and settles with partners within agreed service levels. Outstanding items are…
Job Description
Kuda is recruiting a Reconciliation and Settlement Officer for its Payments Operations team. Its aim is to make sure every agency banking transaction is fully, accurately and promptly analysed and settled, in line with International Accounting Standards. Kuda is a fintech serving customers across Africa with transfers, business accounts and fast credit.
The officer reconciles POS transactions every day and settles with partners within agreed service levels. Outstanding items are investigated and escalated to switches and other third parties. The role includes contact with banks and vendors about settlement differences, and handling daily POS merchant disputes so that no chargeback defaults into the system.
Other duties include confirming that transactions post correctly to the general ledger each day, keeping suspense items within the time limit for each exception type, and answering settlement queries from support and service teams. The officer also works with product and technical colleagues on POS issues, and prepares daily and monthly activity reports.
The posting asks for three or more years of payments reconciliation work, strong attention to detail, a sense of ownership and initiative, and good collaboration and communication skills. It describes a hybrid, in-office schedule. It does not give a location or a salary.
Responsibilities
- Reconcile POS transactions and settle with partners each day, within agreed service levels.
- Investigate outstanding items and escalate them to switches and third parties.
- Liaise with banks and vendors to resolve settlement discrepancies.
- Handle POS merchant disputes each day and prevent chargebacks from defaulting.
- Check that transactions post correctly to the general ledger every day.
- Keep suspense items within their timelines and answer settlement queries.
- Work with product and technical teams on POS issues and share daily and monthly reports.
Requirements
- Three or more years working in payments reconciliation.
- Strong attention to detail.
- Accountability and ownership of outcomes.
- Excellent communication skills.
- Initiative and a collaborative approach.
Core Skills
Benefits
- Pension scheme and group life insurance.
- Medical insurance and a welfare package covering events such as weddings and compassionate needs.
- Annual leave plus bank holidays, and additional paid leave for parental, moving, birthday and study needs.
- Career development and award-winning learning and development training.
- Wellness app access and a multinational, upbeat work environment.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The posting does not specify a location. It describes a hybrid, in-office schedule.
What experience is required?
Three or more years working in payments reconciliation is required.
Is a salary amount listed?
The posting does not specify a salary.
What is the employment type?
It is a full-time position.
Sample Interview Questions
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