Remote opportunity at
ChainguardRenewal Manager, Commercial
Chainguard is looking for a Renewal Manager, Commercial to join their team in a remote capacity. Chainguard provides trusted open source solutions, delivering secure and production-ready…
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About This Role
Chainguard is looking for a Renewal Manager, Commercial to join their team in a remote capacity. Chainguard provides trusted open source solutions, delivering secure and production-ready builds of open source software relied upon by engineers and AI agents. In this position, the professional will manage the entire renewal lifecycle for a designated commercial portfolio, guiding contracts from initial contact to final closure while delivering a value-driven experience for clients. Operating…
Job Description
Chainguard is looking for a Renewal Manager, Commercial to join their team in a remote capacity. Chainguard provides trusted open source solutions, delivering secure and production-ready builds of open source software relied upon by engineers and AI agents. In this position, the professional will manage the entire renewal lifecycle for a designated commercial portfolio, guiding contracts from initial contact to final closure while delivering a value-driven experience for clients.
Operating at the crossroads of Sales, Operations, and Customer Success, this position allows Customer Success to concentrate on adoption while enabling Sales to target expansion and new accounts. Key duties include creating renewal quotes, conducting price and contract negotiations, maintaining accurate CRM data, and collaborating with Legal, Finance, and Deal Desk. The ideal candidate brings strong organization, negotiation skills, emotional intelligence, and cross-functional communication abilities to balance customer requirements with company revenue goals.
Responsibilities
- Manage the complete renewal lifecycle for a designated portfolio of commercial clients
- Drive timely renewals through proactive customer outreach, planning, and negotiation
- Generate renewal quotes and lead pricing and contract negotiations
- Coordinate with Legal, Finance, and Deal Desk teams to ensure prompt contract completion
- Keep CRM data updated regarding renewal statuses, forecasts, and potential risks
- Identify potential renewal risks early and coordinate cross-functional strategies to lower churn
- Design and update operational processes and renewal playbooks to enhance efficiency
Requirements
- At least two years of B2B SaaS experience working in sales, customer success, account management, or renewals
- Direct ownership of commercial conversations and customer contracts
- Demonstrated ability to drive predictable renewals that meet gross retention targets
- Experience handling contract terms and pricing negotiations while preserving client relationships
- Strong organizational and project management abilities to handle multiple renewal cycles at once
- Proficiency in creating quotes, preparing order forms, and keeping CRM records updated, preferably in Salesforce
- Capacity to collaborate with both technical and non-technical stakeholders
- High emotional intelligence, strong communication skills, and a proactive problem-solving mindset
- Ability to work autonomously in a fast-paced environment and build or improve processes
Qualifications
- Experience working in an early-stage or high-growth startup setting
- Familiarity with developer-focused products, DevSecOps, or security
Core Skills
Benefits
- Remote-first work culture featuring team meetups, bi-annual destination summits, and a monthly stipend for internet, phone, and coworking spaces
- Stock options upon hire and promotion, participation in secondary offerings, and a 10-year exercise window
- 100% coverage of health, dental, and vision insurance premiums for employees and their dependents
- Flexible time off policy
- Paid parental leave providing 18 weeks for birthing parents and 12 weeks for non-birthing parents
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is part of a flexible, remote-first culture that includes team meetups, bi-annual destination summits, and a monthly stipend for internet, phone, and coworking spaces.
What is the salary or pay range for this role?
The pay range offers up to $167,000 with a 70/30 OTE.
What experience is required for the Renewal Manager role?
Candidates must have at least two years of B2B SaaS experience in renewals, sales, account management, or customer success, with direct ownership of commercial conversations and customer contracts.
What benefits are offered?
Benefits include 100% covered health, dental, and vision insurance for employees and dependents, stock options with a 10-year exercise window, flexible time off, and paid parental leave.
Sample Interview Questions
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