Remote opportunity at
BlueVoyantRenewals Representative
BlueVoyant is seeking a Renewals Representative to join their sales department on a remote basis. In this individual contributor position, you will oversee and manage the…
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About This Role
BlueVoyant is seeking a Renewals Representative to join their sales department on a remote basis. In this individual contributor position, you will oversee and manage the entire renewal lifecycle for an assigned group of clients, starting from initial outreach up to contract execution. You will be responsible for hitting retention targets and quarterly bookings, maintaining accurate forecasts, and spotting churn risks early. Your daily work will involve collaborating closely with…
Job Description
BlueVoyant is seeking a Renewals Representative to join their sales department on a remote basis. In this individual contributor position, you will oversee and manage the entire renewal lifecycle for an assigned group of clients, starting from initial outreach up to contract execution. You will be responsible for hitting retention targets and quarterly bookings, maintaining accurate forecasts, and spotting churn risks early. Your daily work will involve collaborating closely with finance, legal, deal desk, customer success, and channel partners to negotiate contract terms, secure timely renewals, and uncover account expansion pathways.
This role suits professionals with a background in customer success, account management, subscription sales, or renewals. BlueVoyant operates as an AI-driven cybersecurity firm, functioning as a defensive barrier between enterprises and digital threats by merging artificial intelligence with human and proprietary intelligence.
Responsibilities
- Manage a designated client portfolio to achieve annual and quarterly retention and renewal booking goals
- Drive the complete renewal workflow by initiating contact with clients four months prior to expiration
- Maintain clean data hygiene and reliable pipeline forecasts within Salesforce
- Participate in forecasting sessions to provide updates regarding deal timelines, statuses, and potential risks
- Collaborate with customer success to create risk mitigation strategies for accounts showing warning signs
- Demonstrate platform value during renewal discussions using managed detection and response metrics
- Draft renewal quotes and negotiate multi-year agreements, price adjustments, true-ups, and co-termination
- Partner with legal, finance, and deal desk teams to execute service level agreements, order forms, and master service agreements
- Detect upsell and cross-sell possibilities during renewal discussions to share with account executives
- Coordinate with distribution and channel networks to finalize partner-originated client renewals
Requirements
- Three to five or more years of professional experience within B2B SaaS sales, renewals, account management, or customer success
- Demonstrated history of meeting or beating retention and renewal quotas
- Familiarity with quoting, pricing, and negotiating subscription contracts
- Hands-on proficiency using Salesforce and configure, price, quote tools
- Strong organizational abilities to juggle multiple renewals simultaneously with precise attention to detail
- Effective verbal and written communication skills with the capability to work both autonomously and cross-functionally
- United States citizenship
Qualifications
- Prior background working in managed security services, cybersecurity, or managed detection and response
- Familiarity utilizing Gainsight or similar customer success software
- Experience handling renewals connected to consumption billing models such as per-user, data ingested per day, or endpoint metrics
- Bachelor degree or equivalent working background
Core Skills
Benefits
- Competitive financial compensation
- Comprehensive insurance and benefits package
- Support for personal wellbeing, career growth, and professional development
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the position is remote.
What level of experience is required for this role?
Applicants must bring three to five or more years of experience in account management, renewals, customer success, or B2B SaaS sales.
Are there specific citizenship requirements?
Yes, United States citizenship is required for this position.
What salary does BlueVoyant offer for this position?
The salary is not stated in the job posting.
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