Opportunity at
FigmaResearcher, Figma Agentic Experiences
Figma seeks a seasoned researcher to support its Agentic Experiences initiative and guide product development in AI tools. This full-time position addresses complex industry shifts as…
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About This Role
Figma seeks a seasoned researcher to support its Agentic Experiences initiative and guide product development in AI tools. This full-time position addresses complex industry shifts as designers and developers collaborate with artificial intelligence, focusing on nondeterministic outputs, user trust, control, and verification. The successful candidate will navigate high ambiguity, influence both immediate and long-term company strategy, and partner closely with product, design, and engineering teams. Figma provides a collaborative platform…
Job Description
Figma seeks a seasoned researcher to support its Agentic Experiences initiative and guide product development in AI tools. This full-time position addresses complex industry shifts as designers and developers collaborate with artificial intelligence, focusing on nondeterministic outputs, user trust, control, and verification. The successful candidate will navigate high ambiguity, influence both immediate and long-term company strategy, and partner closely with product, design, and engineering teams.
Figma provides a collaborative platform that enables teams to brainstorm, prototype, translate designs into code, and iterate using AI from anywhere worldwide. This role suits an insightful strategist who thrives in unstructured environments, possesses strong storytelling abilities, and can ground complex behavioral data into actionable product direction.
Key responsibilities involve managing end-to-end research initiatives, translating business hurdles into structured plans, and advocating for user insights at an executive level. The position can be based at a United States hub or performed remotely within the country.
Responsibilities
- Deliver strategic research and recommendations to shape the vision for Figma Agentic Experiences.
- Partner with product leaders to identify opportunities, formulate strategy, and establish success metrics.
- Design and execute end-to-end research plans to address complex business objectives.
- Translate behavioral data and qualitative findings into actionable guidance for designers and product managers.
- Advocate for the user insights team as a strategic partner and mentor peers on research standards.
Requirements
- Seven or more years of experience in user experience research or user insights within a high-growth B2B SaaS company.
- Demonstrated history of conducting research on artificial intelligence products, including evaluating systems with non-linear outcomes and user trust.
- Track record of independently leading significant research programs from question framing to execution and product recommendations.
- Proficiency in qualitative and quantitative research methodologies for opportunity identification, concept testing, and feature iteration.
- Ability to analyze product telemetry data, form behavioral hypotheses, and collaborate effectively with data science teams.
- Experience securing executive stakeholder buy-in and translating findings into compelling user stories.
Qualifications
- Experience researching design tooling, developer tools, creative software, or similar creator products.
- Two or more years of background in product design, user-centric product management, product development, or front-end engineering.
- Experience collaborating with model or evaluation teams to align qualitative insights with offline evaluations.
- Familiarity and direct experience utilizing Figma product offerings.
Core Skills
Benefits
- Health, dental, and vision medical coverage
- Retirement plans featuring company contributions
- Paid parental leave alongside reproductive and family planning support
- Mental health and wellness programs
- Paid time off including flexible paid sick leave and flexible paid PTO for exempt employees
- Cell phone and home internet reimbursements
- Lifestyle spending accounts and company recharge days
Frequently Asked Questions
What is the employment type for this role?
This is a full-time position.
Where is the job located?
The role can be held from one of the company's United States hubs or performed remotely within the United States.
What is the annual base salary range for this position?
The annual base salary range is $169,000 to $250,000 USD, with exact compensation determined by objective assessment of qualifications, market demands, and work location.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
