Remote opportunity at
SalesloftSalesforce Business Systems Administrator
Salesloft seeks a Salesforce Business Systems Administrator to join its expanding Business Systems team in a remote capacity. Salesloft develops a predictive revenue platform driven by…
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About This Role
Salesloft seeks a Salesforce Business Systems Administrator to join its expanding Business Systems team in a remote capacity. Salesloft develops a predictive revenue platform driven by artificial intelligence to assist enterprise revenue teams in making informed growth decisions. In this role, you will oversee the maintenance, support, and development of Salesforce and associated customer experience platforms. You will collaborate closely with Success, Support, and Services departments to pinpoint manual operations…
Job Description
Salesloft seeks a Salesforce Business Systems Administrator to join its expanding Business Systems team in a remote capacity. Salesloft develops a predictive revenue platform driven by artificial intelligence to assist enterprise revenue teams in making informed growth decisions.
In this role, you will oversee the maintenance, support, and development of Salesforce and associated customer experience platforms. You will collaborate closely with Success, Support, and Services departments to pinpoint manual operations and create automated solutions. Key duties include designing and delivering a modernized Customer Hub, maintaining security controls to protect company and customer information, and driving operational efficiency.
This opportunity is well-suited for a detail-oriented CRM specialist with a focus on problem-solving, process optimization, and cross-functional collaboration. The Revenue Operations team at Salesloft values teamwork, transparency, and continuous improvement, operating under core principles that emphasize a customer-first mindset.
Responsibilities
- Partner with Support, Success, and Services teams to find and automate manual procedures
- Scope, plan, recommend, and build system solutions aligned with team objectives
- Lead the exploration, design, implementation, and maintenance of an updated Customer Hub
- Manage system access and configurations to secure company and customer data
- Document processes and address root causes to prevent recurring technical issues
Requirements
- At least 3 years of related professional experience
- Minimum of 2 to 3 years of experience administering Salesforce Service Cloud, Customer Communities, Live Agent, and Salesforce Knowledge
- Demonstrated background in creating, modifying, and managing Salesforce Flows
- Strong project management skills paired with the ability to collaborate with management and colleagues
- Possession of a Salesforce Administrator certification
Qualifications
- Bachelor's degree
- Background working within the software or SaaS industry
- Salesforce Service Cloud Consultant certification
- Familiarity with SaaS business models and corporate culture
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote opportunity that can be performed from any location within the United States.
What certifications are required for this role?
Candidates must hold a Salesforce Administrator certification. A Salesforce Service Cloud Consultant certification is listed as a preferred qualification.
What is the salary for this position?
The source posting does not specify the salary for this role.
What experience level is needed?
Applicants need at least 3 years of related experience, including 2 to 3 years administering specific Salesforce features such as Service Cloud and Customer Communities.
Sample Interview Questions
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