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MercurySenior Benefits Account Manager
Mercury is seeking a Senior Benefits Account Manager to join their team in a remote capacity. This position serves as a human layer behind Central, a…
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About This Role
Mercury is seeking a Senior Benefits Account Manager to join their team in a remote capacity. This position serves as a human layer behind Central, a recent Mercury acquisition that manages payroll, employee benefits, human resources, compliance, and government filings for companies. The organization aims to reinvent operational infrastructure so that startup founders can dedicate their time to critical ventures. This role suits professionals who want to combine administrative expertise…
Job Description
Mercury is seeking a Senior Benefits Account Manager to join their team in a remote capacity. This position serves as a human layer behind Central, a recent Mercury acquisition that manages payroll, employee benefits, human resources, compliance, and government filings for companies. The organization aims to reinvent operational infrastructure so that startup founders can dedicate their time to critical ventures.
This role suits professionals who want to combine administrative expertise with direct client engagement. The successful candidate will act as a licensed broker capable of closing deals while providing empathetic support. Responsibilities center on guiding clients through benefit package creation, handling enrollment cycles, and addressing complicated cross-channel discrepancies involving insurance carriers and regulatory frameworks.
Mercury evaluates total compensation packages based on expertise, experience, geographic location, and internal equity, incorporating base salary, equity components, and benefits. Target base salary ranges depend on geographical location within the United States. For employees residing in New York City, Los Angeles, Seattle, or the San Francisco Bay Area, the base salary range is $121,700 to $152,100 USD. For those located outside of these specific metropolitan areas, the base salary range is $109,500 to $136,900 USD.
Responsibilities
- Assist clients with designing employee benefit packages and selecting appropriate plans for their staff and company stage
- Oversee the complete enrollment cycle by accurately and punctually submitting insurance documentation
- Maintain up-to-date health insurance data within internal systems to prevent downstream failures
- Engage proactively with clients to resolve potential complications ahead of time
- Develop and improve internal workflows to guarantee enrollment tasks are never missed
- Resolve challenging benefit inquiries that intersect across carriers, software platforms, and regulations
- Handle client renewals by assisting with option selection and facilitating open enrollment periods
Requirements
- Possess an active Life and Health broker license
- Demonstrate experience selling or administering small group benefits across multiple states with an emphasis on SMBs and startups
- Exhibit high attention to detail for building robust systems and processes
- Show deep customer empathy focused on prioritizing client needs
- Communicate clearly and directly, translating complex benefit concepts into plain English for first-time founders
Core Skills
Benefits
- Base salary
- Equity including stock options and RSUs
- Additional benefits packages
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly lists the location as remote.
What is the salary for the Senior Benefits Account Manager role?
Base salaries vary by location. For employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area, the range is $121,700 to $152,100 USD. For those outside these regions, the range is $109,500 to $136,900 USD. Total rewards also include equity and benefits.
What license is required to apply?
Applicants must hold an active Life and Health broker license to be considered.
What does Mercury do?
Mercury operates software and services designed to reinvent how companies run, offering payroll, benefits, HR, compliance, and government filings through its acquisition of Central.
Sample Interview Questions
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