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Twilio

Senior Engineering Manager (L5)

Twilio is hiring a Senior Engineering Manager (L5) to join its Segment data platform and pipelines team on a remote basis. The employer operates globally as…

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Role Snapshot

Hiring Now

Remote from

Remote

Salary

Undisclosed

Department

General

Employment

Full-time

Experience

Not specified

Published16d ago
Listing Views20
Applications0
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About This Role

Twilio is hiring a Senior Engineering Manager (L5) to join its Segment data platform and pipelines team on a remote basis. The employer operates globally as a communications technology platform, empowering developers and enterprises to build customized customer interaction solutions. In this position, the professional will lead software engineering personnel in building and scaling infrastructure capable of handling massive volumes of data transactions per second. This opportunity is well-suited for…

Job Description

Twilio is hiring a Senior Engineering Manager (L5) to join its Segment data platform and pipelines team on a remote basis. The employer operates globally as a communications technology platform, empowering developers and enterprises to build customized customer interaction solutions. In this position, the professional will lead software engineering personnel in building and scaling infrastructure capable of handling massive volumes of data transactions per second.

This opportunity is well-suited for an experienced engineering leader with a background in distributed architectures, cloud computing, and high-scale streaming systems. The successful candidate will direct technical strategies, mentor staff, and champion agile methods while ensuring operational reliability and cost efficiency across petabyte-scale data customer platforms.

While this position functions remotely, personnel may occasionally need to travel for project sessions, customer engagements, or team get-togethers. The organization utilizes automated tools for initial recruitment steps, though final choices rest entirely with human team members.

Responsibilities

  • Manage and deliver scalable routing architectures for the Segment data platform and pipelines.
  • Support team development through active mentorship and professional growth prioritization.
  • Oversee the operation of highly available, distributed cloud environments.
  • Direct engineering choices by balancing reliability, performance, and financial costs.
  • Promote continuous integration, agile practices, and thorough workflow automation.
  • Communicate technical goals clearly to diverse stakeholders such as product managers and architects.

Requirements

  • Over 14 years of professional engineering experience.
  • At least 5 years of proven history managing software development teams.
  • Demonstrated experience overseeing multiple workstreams simultaneously.
  • Commitment to fostering an AI-focused engineering perspective and mentoring staff on AI tools.
  • Technical expertise in cloud-native architecture, distributed systems, and large-scale data ingestion.
  • Practical background working with high-throughput streaming and messaging engines processing thousands of events every second.

Qualifications

  • Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.
  • Demonstrated experience identifying, building prototypes, and deploying generative AI or LLM solutions.
  • Expert-level programming capabilities in Go or similar object-oriented programming languages.
  • Familiarity with container software, distributed caching solutions, and database technologies.
  • Experience utilizing observability platforms and modern CI/CD pipelines.
  • Previous operational experience managing infrastructure on AWS.
  • Background working inside geographically dispersed teams.

Core Skills

Benefits

  • Competitive financial compensation
  • Generous paid time off
  • Comprehensive healthcare coverage
  • Parental and wellness leave
  • Retirement savings plan

Frequently Asked Questions

Is this position remote?

Yes, this role is remote and restricted to candidates based in specific regions of India, namely Karnataka, Tamil Nadu, Telangana, Maharashtra, and Delhi.

What is the employment type?

The posting specifies that this is a full-time position.

What salary is offered for this role?

The job posting does not specify the salary for this position.

Is travel required for this remote job?

Yes, occasional travel may be required to attend customer meetings, functional off-sites, or team gatherings in person.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.

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